Verified Purchaser badge

Verified purchaser

Member since: Aug 2017Deals bought: 21
1 stars
1 stars
Posted: Sep 19, 2019

Bad product, no integrations, no support - steer clear

I didn't have high expectations when I purchased it, and I'm still disappointed.

Payments are handled 100% inside the platform, no easy way to integrate it outside - no zapier / integromat automation, no interface is exposed outside, there is no way to trigger automations upon successful purchase.

The platform sends automatic emails both to me and the purchasing customer which I have no use for and only compromise my customer's user experience. There's no way to turn them off.

Same regarding an Invoice. I have my own invoice, and I don't need Plug&Paid getting in the middle of this.

I reached out to support and got vague promises for a better future. No suggested solutions or workaround.

Last time the software was updated was Aug 7, and most of it are useless features. As long as the major hurdles aren't resolved "Emails restyling" isn't much of a use to anyone.

I honestly regret I purchased it, and I wish I had any way to get my money back.

It casts a shadow on AppSumo's reputation as well, for hosting and promoting misleading products.

If I could give it 0 "tacos", I would have.

Don't buy.

Founder Team
george_plugnpaid

george_plugnpaid

May 9, 2024

Hi Barak,
have you taken a look at the V5.0 updates which we released lately? I believe it should address all your issues. Please join our Facebook community, and we will gladly support you with any issues or ideas you have to improve our platform. The majority of our customers are extremely happy with the Appsumo deal, and I want to see the same from you. Let's talk.

Helpful?
Share
Ratings