Good Deals, but Cart Management Needs Improvement
I recently joined the AppSumo Plus plan to take advantage of the exclusive deals, but my first buying experience was disappointing. While searching for other items to include in my cart, the main product I wanted to purchase disappeared at checkout because it sold out.
It would be a huge improvement if AppSumo added some sort of warning or notification when a deal is about to end, especially for items already in your cart. Losing out on a deal because you're actively shopping for more products to add to your cart makes for a terrible buying experience.
As someone who was ready to spend over $2,000 in one session, I feel let down by a system that prioritizes speed of purchase over providing a smoother shopping experience. If the Plus plan is meant to enhance customer value, it should also include tools to improve the checkout process, like temporary reservations for items in your cart or clear alerts about expiring deals.
Overall, the deals themselves are attractive, but the shopping experience left me frustrated and disappointed.
Katie_AppSumo
Jan 10, 2025Hey there, thanks so much for your review and feedback. I'm passing this along to our Product team. And thank you for being a Plus member! Feel free to reach out to me at kweeks@appsumo.com to provide any more feedback on the program.