We have been using Plutio 3 years ago, we needed to change admin email because of staff changes. Firstly, their new email confirmation logic doesn’t make sense, it sends confirmation email to the old email instead of new email. Then, the confirmation function does NOT work at all. This bug was reported over 9 months, followed by many many emails for support. All had no response. Now we can't use Plutio. By the 12 months of inactivity, their automatic cancellation policy will cancel and delete my Lifetime account!! Very unprofessional software vendor.