This app is great for somethings, transcription good, summaries good, etc. What is frustrating is that there are no tutorials that I can find. No way that I see to download a file, I have to copy and paste it. If I want to add a name vs Speaker 1, speaker 2, it is not possible that I can see. From the sounds of it others are also frustrated not hearing back.
Q: Can someone please respond to my several emails since August. No response.
Hello, Support has not responded at all. I have emailed several times since August, and it is now November 25th. I have sent video screenshares detailing what is happening, yet I still receive no response. Can AppSumo please reach out to them? Here is a screenshare I just created today because the issue persists after 90 days. https://a.cl.ly/KouRxjL7n I will also email you again today.
Q: Where/how do we get help?
This app is great for somethings, transcription good, summaries good, etc. What is frustrating is that there are no tutorials that I can find. No way that I see to download a file, I have to copy and paste it. If I want to add a name vs Speaker 1, speaker 2, it is not possible that I can see.
From the sounds of it others are also frustrated not hearing back.
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Q: Can someone please respond to my several emails since August. No response.
Hello, Support has not responded at all. I have emailed several times since August, and it is now November 25th. I have sent video screenshares detailing what is happening, yet I still receive no response. Can AppSumo please reach out to them? Here is a screenshare I just created today because the issue persists after 90 days. https://a.cl.ly/KouRxjL7n I will also email you again today.
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Q: Hello I have sent a couple of emails over the past 24-36 hours and have not got a response.
The app has not. been working for me for the past 36 hours. I have tried in 3 different browsers. Please advise.
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Me too, it still doesn't work for you?
Q: Can I connect my own openAPI key after the 1200 minutes are spent?
Podnotes
Jun 4, 2024A: We will add the feature very soon
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Verified purchaser
Included in my tier 3?
Any plans to being able to whitelasbel / make sub accounts for clients ?
Q: Hi, If my podcast is in French, can I use your software to get the transcript?
Please confirm.
Podnotes
May 15, 2024A: Yes, we support French
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