Hello, Support has not responded at all. I have emailed several times since August, and it is now November 25th. I have sent video screenshares detailing what is happening, yet I still receive no response. Can AppSumo please reach out to them? Here is a screenshare I just created today because the issue persists after 90 days. https://a.cl.ly/KouRxjL7n I will also email you again today.