Can't you see that your arrogant responses to comments in reviews decrease people's desire to buy your program?

Question

Someone noted that other programs indicate inaccuracies in AI detection when they are checked against each other. Your only response is that those other programs are inaccurate. Someone is upset about the failure to humanize the text. You can only reply that the related tool isn\u0027t intended for that purpose. By implication, you, onlooker, read the instructions carefully! You don\u0027t see that Polygraf AI has a summary rating of 2.5 out of 5, nor do you see how many people bothered to write anything about it (5). Perhaps you should compare Polygraf AI\u0027s marketing results with those of other similar programs and start being more polite to potential customers. Explain rather than criticize.

03c5a1cf22c544e5b42719ca2df5ce0b · Answer

I wanted to buy this but the responses have been so rude that I gave up. The deal makes no sense. The best parts of the tool are not included in the deal at all. The annual plan maps to what? No clue? I wanted to buy the deal for everything the founder refused to include in it. It’s really weird how they keep pushing enterprise and ignoring the community concerns.

Vignesh_PolygrafAI · Answer

Hi Albert. You are correct that tone is important, and we are not intentionally trying to be that way. \u000a\u000aLet’s see if we can clear up our position here: Polygraf AI is not intended as an AI detection evasion or “humanizer” tool. We’re focused on transparency and providing insights on how AI\u002Dgenerated content is perceived on various platforms. The Humanizer is a free, optional beta tool that is designed to assist users in adjusting tone and structure to prevent spam filters and not to trick detection systems. But we also understand the frustration and confusion when expectations don’t match results. The detection space is still developing, and differences between platforms are frequent, even for popular tools. We\u0027re trying to improve the communication so that users can more easily understand what each Polygraf feature is for and where its boundaries are.\u000a\u000aThanks for taking the time to comment. All feedback \u002D good or bad \u002D helps us improve our product and our relationship with our users.

Legalista · Answer

Same here. I was interested in the product but hesitated because the annual plan is too expensive for me, and I was concerned the LTD lacked useful features. Ultimately, the deciding factor that stopped me from purchasing was the (unedited) responses to Sumolings that seemed shockingly arrogant, aggressive and rude. I\u0027d never speak to someone that! I hope this feedback helps \u0026 I wish you well.

Albert · Answer

Hi Vignesh,\u000aUnfortunately, either I didn\u0027t express myself clearly, or you still don\u0027t understand. The point is that when you instruct commenters not to do something or explain that a given function is used for something else, you should start by apologising for the unclear instructions and/or poorly designed interface of your program.

Albert · Answer

And one more thing. If you think I\u0027m picking on you for no reason, I can only repeat: look at your program\u0027s ratings, reviews, and sales. That\u0027s hardly a success.\u000aBest regards,\u000aWojciech

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