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cozyjuicyrealcozyjuicyreal
cozyjuicyreal
Dec 7, 2025

Q: What happened to the social media connections allowance???

Hi Team,

I bought Plan 1, which should include up to 30 social accounts... In my account I now only have the option to connect up to 2! What happened?!

Founder Team
paul_onu_ProductMarketingForStartups

paul_onu_ProductMarketingForStartups

Dec 11, 2025

A: Hi there,

Thanks for reaching out — this is related to the migration from the old dashboard to the new one. Some profile data (including social connections and limits) didn’t transfer automatically.

Please email support@postly.ai
with your Postly account email, and we’ll restore your correct LTD allowance (Plan 1 → 30 social accounts) right away.

Thanks for your patience — the new dashboard is much more stable and powerful. 💙

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