Andriy93861

Verified purchaser

Deals bought: 61Member since: Jan 2021
5 stars
5 stars
Jan 31, 2021

Big problems with Instagram connection

Due to App uses a non-API connection with Instagram (which is against the Instagram security policy) - I wasn't able to post anything on my feed. Instagram blocking the app and showing me a warning in the official Instagram App "Unusual activity" or "You shared your password with someone, you must change it now, never share your password with third-party apps or websites".

If Prostoplan will use an official Facebook API (for Instagram business accounts) - Instagram will not block and it will work. The only thing - API doesn't allow you to post stories (probably that's why Prostoplan asking to provide an Instagram password, which is against the Facebook/Instagram policy and it's not safe for big accounts). I have Instagram with more than 1M followers and I never would add it by sharing passwords. I've tested on a small account.

If Prostoplan will add a legal way to add Instagram - that would be awesome. It's not hard.

On my question about this issue I've got a very unprofessional answer, just read it: "It is normal practice when you log into your Instagram from a new device. For example, you take a friend's phone and want to log into your account. To do this, you will enter your username and password. Right? It's the same here. " - it's not the same if you not using an official Instagram App or Website. For all the developers Instagram has an API that works in Hootsuite and other third-party planners.

Be careful, because Instagram/Facebook may sue companies that are collecting passwords (even if you may say you are not - when anyone entering their password on your website - legally it's an act of sharing the password).

Founder Team
Kateryna_POSTOPLAN

Kateryna_POSTOPLAN

May 9, 2024

Hello dear Andriy!

We are pleased to inform you that POSTOPLAN got access to official Instagram API! You can connect your Business account right now. For more details, please refer to our FAQ link: https://doc.postoplan.app/en/doc_post/how-to-post-through-instagram-api/

Regards,
POSTOPLAN Team

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