Integrating with WhatsApp

Question

Hi. Another question about WhatsApp integration.

Basically, I want to build an AI financial coach. My plan would be to allow people to text a WhatsApp number and ask a question, and then have a response automatically generated By chatgpt.

The person could then continue chatting through WhatsApp with the answers being pulled from the knowledge base that we create.

All interactions happen in WhatsApp and the information is pulled from the knowledge base via chatgpt.

Is this possible to do via your bot?

Thank you

tinytalk · Answer

Hi! 👋\u000a\u000aYes, that\u0027s exactly what Tiny Talk offers. \u000aYou will need to setup your Meta/WhatsApp Business account and copy/paste a few values between Tiny Talk and WhatsApp account. Get started and let us know if we can help you along the way.\u000a\u000aAlso we\u0027ve recently introduced live takeover feature where you can intervene the conversation taking place on WhatsApp and provide support yourself, then once you\u0027ve the topic resolved, you can assign the conversation back to AI.\u000a\u000aCheers!\u000aTiny Talk Team

redzak1 · Answer

Thanks for the info.  DO you have any video walk throughs of how to connect whatsapp and get it working? Ive looked on youtube but could not find anything,\u000a\u000athanks

hello2468 · Answer

This is my use case too. I want to input  my coaching model to allow clients to engage the bot and the bot ask specific questions to walk the client through the challenge and create a plan. Videos would be very helpful on how to train the bots in this way.

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