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Member since: Jun 2023Deals bought: 50
1 stars
1 stars
Posted: Jul 17, 2023

Software not up to product level

I must say that the UI is generally immature.
First of all, the fox-like character is depressing. People who consider using this software are looking for work efficiency, so the extra decoration is unnecessary.

Second, batch submission by CSV does not work at all. The sample file has semicolons (;) as delimiters, so even if I follow that, it does not go through. Normal CSV does not go through even if I try to use comma (,). The sample file and the explanation page do not match. Does it or not? These details are frustrating.
```
02.08.2023,test message https://youtube.com/
04.08.2023,test message https://youtube.com/
06.08.2023,test message https://youtube.com/
```
It is also unfriendly that only ISO-8859-1 (Latin No. 1) is supported. Please support UTF-8 batch submission as soon as possible.

Finally, the way you make us step through every single step when submitting a regular post is depressing. For this amount of information, it would be better to simply display it on one screen.
The repetition of repeat submissions seems to assume weekly submissions. I would like to specify the first day of every month or even July 17 of every year, but I probably can't choose.

Since I want to post and manage multiple social networking accounts efficiently, the convenience regarding posting should be improved, but it has not reached a certain level. To be honest, I lost money by buying it.

Founder Team
Selbi_POSTOPLAN

Selbi_POSTOPLAN

May 9, 2024

Hello, aknk!

Thank you very much for your review, we are sorry to hear that you had a poor experience with our product, and we are truly grateful for your feedback.

We do not use semicolons (;) as delimiters in CSV. This feature detaled explaned here: https://doc.postoplan.app/en/doc_post/bulk-upload-and-scheduling-content-with-csv/

As you can see in the sample file there no semicolons (;) as delimiters, there is separated columns: https://prnt.sc/OAaY7u-DSj-2

Let us know if you have more questions. We’re happy to help!

Best regards, Selbi,

POSTOPLAN team.

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