Q: Hi!

Can the platform detect when:
1.- A referral signs up to a list (fills out a form)
2.- A referral make a purchase?
Or does it only detect that the person was directed to a website?

snavarroMay 28, 2023
Founder Team
Justin_Prefinery

Justin_Prefinery

May 15, 2024

A: Hi snavarro,

Thanks for your interest in Prefinery!

1. Yes, this is exactly how we track a referral. When the person is directed to a website, we count that as a "share." If that person then fills out a form, we count that as a "referral."

2. Yes, we can track when a referral performs a custom action (like purchase or other action). See: https://help.prefinery.com/article/73-trigger-rewards-with-a-custom-event

Best regards,
Justin

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