Great concept, but needs significant work to be usable
I was excited by the promise of an AI-powered interview prep tool, but my experience with Prepin.ai has been deeply disappointing. The core idea is fantastic, yet the execution is deeply flawed, with several critical bugs that make the platform difficult to use. If these issues are addressed, the potential is there for a truly powerful tool. However, as it stands, it falls very short of the benchmarks set by other competitors in this space.
The Major Issues The most critical problem is that the Mock Interview Reports are Broken. This is a core feature that simply does not work. After a mock interview, the system fails to generate or save a report, rendering the entire exercise useless as there is no feedback. This is a significant issue, as it defeats the primary purpose of the tool.
Slow and Unresponsive Support The lack of a functional core feature is compounded by slow and non-responsive support. I first reported the mock interview issue on August 21st, and while I received a reply acknowledging the problem and promising a fix "tomorrow," I have yet to receive a resolution. My follow-up emails on August 22nd, 24th, and 30th went without a substantive response. As of today, September 16th, the mock interview feature remains broken. The slow communication and lack of a fix for a core issue is frustrating and does not inspire confidence.
Job Tracker & Queue Issues The Job Tracker & Queue also has several bugs. You cannot start "pending" interviews from the dashboard, and there is no way to delete or archive anything from the job tracker or mock interview queue, causing a significant amount of clutter. Furthermore, the available statuses are limited (Saved, Applied, Interview, Offer, Archived) and lack important options like "Withdrawn" or "Ghosted," which are essential for a complete job search overview. This is a clear disadvantage when compared to Simplify.jobs and ResumeUp.ai, which offer more robust statuses and the ability to delete jobs.
I have also found the platform’s auto-logoff to be a major disruption. It frequently logs you out, even during active use. This is a solved problem on almost every other platform in this space, including Simplify, Huntr, Canyon, and major job boards like Monster and Dice. The constant need to re-authenticate is an unnecessary friction point.
Other notable issues include: - Un-editable Profile: Once you set your profile and preferences, you're stuck. There is no way to modify or edit them.
- Broken Uploads: You cannot delete or rename uploaded documents, and a related "Email newsletters" toggle in the profile does not stay on when clicked.
- Missing Tutorials: "Goals" and "Question Bank" tutorials are both listed as "Pending," leaving a new user confused about how to use these features.
Conclusion Prepin.ai has a great vision, but these bugs and missing features are a major impediment to its usability. I will continue testing the tool, but I am disappointed that the core features like mock interview reporting is not functional, and I will likely be asking for a refund. I believe the developers need to prioritize these fixes to make it the powerful tool it could be. For these reasons, I can only give it 1 taco.
I’m really happy with Prepin.ai, it’s what I needed to practice for tech interviews. The onboarding was quick, and the interface is clean and intuitive, so it’s easy to find and use all the tools.
What I love:
Smooth onboarding: I was up and running in minutes.
User-friendly UI/UX: Everything is laid out clearly, and navigation feels effortless.
Comprehensive feedback: The post-interview history view is great responses are neatly grouped, making it easy to review.
Opportunities for improvement:
Call Screening prep: Many companies start with a phone screen before scheduling the full interview. A dedicated practice module for screening calls would be really helpful.
Multi-language support: As a native Spanish speaker, I’d appreciate the option to do an initial mock interview in Spanish before switching to English.
Transcript formatting: During live practice, the transcription breaks responses into too many small fragments, which can be distracting. It would be nicer if live transcripts appeared in larger, unified chunks—similar to how they look in the history view.
Overall, Prepin.ai is well built, clean, and easy to use. I’m looking forward to continuing my prep here and mastering my interview skills!
Founder Team
Oleh_Prepin
Jul 1, 2025
Thanks for your feedback! Your comments are incredibly helpful! We’ll be rolling out these improvements soon and will share all the updates on our social media channels. Stay tuned!
This is an absolute game-changer for interview prep!
I love it.
It’s the best way to practice for roles at top companies anytime, and the AI feedback is incredibly detailed. It analyzes everything from speech pace to tone, which has been so helpful. I already feel much more confident for my next real interview.
This is the best deal to have before it’s gone.
Founder Team
Oleh_Prepin
Jun 27, 2025
Thank you so much! This is exactly why we built Prepin - to help people feel genuinely confident walking into their dream job interviews. The detailed AI feedback on speech pace, tone, and content really does make a difference. So glad you're already feeling more prepared!
Verified purchaser
Great concept, but needs significant work to be usable
I was excited by the promise of an AI-powered interview prep tool, but my experience with Prepin.ai has been deeply disappointing. The core idea is fantastic, yet the execution is deeply flawed, with several critical bugs that make the platform difficult to use. If these issues are addressed, the potential is there for a truly powerful tool. However, as it stands, it falls very short of the benchmarks set by other competitors in this space.
The Major Issues
The most critical problem is that the Mock Interview Reports are Broken. This is a core feature that simply does not work. After a mock interview, the system fails to generate or save a report, rendering the entire exercise useless as there is no feedback. This is a significant issue, as it defeats the primary purpose of the tool.
Slow and Unresponsive Support
The lack of a functional core feature is compounded by slow and non-responsive support. I first reported the mock interview issue on August 21st, and while I received a reply acknowledging the problem and promising a fix "tomorrow," I have yet to receive a resolution. My follow-up emails on August 22nd, 24th, and 30th went without a substantive response. As of today, September 16th, the mock interview feature remains broken. The slow communication and lack of a fix for a core issue is frustrating and does not inspire confidence.
Job Tracker & Queue Issues
The Job Tracker & Queue also has several bugs. You cannot start "pending" interviews from the dashboard, and there is no way to delete or archive anything from the job tracker or mock interview queue, causing a significant amount of clutter. Furthermore, the available statuses are limited (Saved, Applied, Interview, Offer, Archived) and lack important options like "Withdrawn" or "Ghosted," which are essential for a complete job search overview. This is a clear disadvantage when compared to Simplify.jobs and ResumeUp.ai, which offer more robust statuses and the ability to delete jobs.
I have also found the platform’s auto-logoff to be a major disruption. It frequently logs you out, even during active use. This is a solved problem on almost every other platform in this space, including Simplify, Huntr, Canyon, and major job boards like Monster and Dice. The constant need to re-authenticate is an unnecessary friction point.
Other notable issues include:
- Un-editable Profile: Once you set your profile and preferences, you're stuck. There is no way to modify or edit them.
- Broken Uploads: You cannot delete or rename uploaded documents, and a related "Email newsletters" toggle in the profile does not stay on when clicked.
- Missing Tutorials: "Goals" and "Question Bank" tutorials are both listed as "Pending," leaving a new user confused about how to use these features.
Conclusion
Prepin.ai has a great vision, but these bugs and missing features are a major impediment to its usability. I will continue testing the tool, but I am disappointed that the core features like mock interview reporting is not functional, and I will likely be asking for a refund. I believe the developers need to prioritize these fixes to make it the powerful tool it could be. For these reasons, I can only give it 1 taco.
Share Prepin
Verified purchaser
Good Tool for Interview Practice
I’m really happy with Prepin.ai, it’s what I needed to practice for tech interviews. The onboarding was quick, and the interface is clean and intuitive, so it’s easy to find and use all the tools.
What I love:
Smooth onboarding: I was up and running in minutes.
User-friendly UI/UX: Everything is laid out clearly, and navigation feels effortless.
Comprehensive feedback: The post-interview history view is great responses are neatly grouped, making it easy to review.
Opportunities for improvement:
Call Screening prep: Many companies start with a phone screen before scheduling the full interview. A dedicated practice module for screening calls would be really helpful.
Multi-language support: As a native Spanish speaker, I’d appreciate the option to do an initial mock interview in Spanish before switching to English.
Transcript formatting: During live practice, the transcription breaks responses into too many small fragments, which can be distracting. It would be nicer if live transcripts appeared in larger, unified chunks—similar to how they look in the history view.
Overall, Prepin.ai is well built, clean, and easy to use. I’m looking forward to continuing my prep here and mastering my interview skills!
Oleh_Prepin
Jul 1, 2025Thanks for your feedback!
Your comments are incredibly helpful! We’ll be rolling out these improvements soon and will share all the updates on our social media channels. Stay tuned!
Share Prepin
Verified purchaser
Best Deal of HR Category
This is an absolute game-changer for interview prep!
I love it.
It’s the best way to practice for roles at top companies anytime, and the AI feedback is incredibly detailed. It analyzes everything from speech pace to tone, which has been so helpful. I already feel much more confident for my next real interview.
This is the best deal to have before it’s gone.
Oleh_Prepin
Jun 27, 2025Thank you so much!
This is exactly why we built Prepin - to help people feel genuinely confident walking into their dream job interviews. The detailed AI feedback on speech pace, tone, and content really does make a difference. So glad you're already feeling more prepared!
Share Prepin