Q: Hello, Just purchased high tier.
Only showing one hour of processing time in dashboard.
How do I gain access to my full allotted time?
Mihai_PROCESIO
Aug 19, 2024A: .
Jack.SPLUS
Verified purchaser
↕️ Switch up left with:
▪️ Sumoling Personal
on
▪️ AppSumo Subscription
🙂
P.S
Would it not be possible to change these names somehow to the target ones that are in the price list to:
▪️ Community
▪️ Business
▪️ Enterprise
Because it doesn't look serious.
🤔
Jack.SPLUSVerified purchaser
❓
Marian_PROCESIOThank you very much @Jack for helping here!
Regarding changing the names. For the moment this is not possible as the accounts were automatically generated from the AppSumo platform and while the refund period is active we can't alter them.
Nevertheless, we will provide a way for people to change their workspace names.
Best,
M
Jack.SPLUSVerified purchaser
Thanks. 👍
We wait for 60 days.
Jack.SPLUSVerified purchaser
Can we change these names now❓