cloudbeansQ: Hi, Funny to see that, for the same amount of hours, Tiers 2 is more expensive than 2 * Tier 1 and Tiers 3 ...
is more expensive than 3 * Tier 1.
Anyway, I took Tier 5 but i was not prepared to see Procesio coming on the market as if i was i would have taken several Tier 5. So, hoping you will come back on Appsumo
Marian_PROCESIO
May 14, 2024A: Hi, cloudbeans,
To be honest, this is the first time I also noticed the small difference.
Just that the Tiers discount was defined with AppSumo.
Thanks a lot for taking Tier 5 :) - and if you plan to take several on different accounts - and at some point post-AppSumo campaign you want to merge the resources - give us a sign. We will help, but just after the campaign ends + 60 days refund policy - and I the limit of mx 3x Tier 5
Best,
M
Verified purchaser
Hi Marian,
Thanks.
Noted for limit to 3, i was planning 24 :)
In the available hours, are api calls delays taken into account ?
For example My Procesio workflow make an api call to my c# code on my server and unhappily the network is slow and Procesio will take 1 second to retrieve data from my server. Does that 1 second consume my actual 30 hours ?
Verified purchaser
Hi,
So for a second tier 5, i register with a different email, then i wait the end of the deal and also 60 days after then i can ask you to merge the 2 accounts, is that it ?
Verified purchaser
Hi there,
Serious question, If I want to buy more than one 5 Tier LTD, you mentioned that it would be a X3 maximum per account. Do I have to create a separate account and wait for the conditions to be met, with the end of deal and 60 lapse to combine the subscriptions into one account. Or, can I buy them all and apply them to the same account now?
Verified purchaser
Hi there,
I'm coming back to your questions related to external Call API execution time consumption.
Following your example, yes, the 1 second consumes your execution time. You have to imagine that the process (in PROCESIO) is waiting for an external response, and while waiting it consumes resources/bandwidth on our infrastructure.
In Call API you’ll have an option to time-out if a call lasts too long.
Hope this helps,
Verified purchaser
Thank you Andrei.
Good to know about "In Call API you’ll have an option to time-out if a call lasts too long." That was going to be my next question.
To avoid any delay or so, can we post an api request not waiting for the result, save the state so that the requested server will provide back result when ready?
Hi,
Regarding this:
"
In the available hours, are api calls delays taken into account ?
For example My Procesio workflow make an api call to my c# code on my server and unhappily the network is slow and Procesio will take 1 second to retrieve data from my server. Does that 1 second consume my actual 30 hours ?
"
YES - that will count against execution time as it keeps our infrastructure active.
Nevertheless, our own delay action that you can use to pause the process for a certain time, will NOT count against the execution time.
Best,
M
Regarding this:
"So for a second tier 5, i register with a different email, then i wait the end of the deal and also 60 days after then i can ask you to merge the 2 accounts, is that it ?"
Exactly so :)
Hi @issac
Regarding this
"Serious question, If I want to buy more than one 5 Tier LTD, you mentioned that it would be a X3 maximum per account. Do I have to create a separate account and wait for the conditions to be met, with the end of deal and 60 lapse to combine the subscriptions into one account. Or, can I buy them all and apply them to the same account now?"
This is something that we can do in the limit of 3x Tier 5 and after the AppSumo campaign ends + 60 days refund policy. You will need to have 3x separate Tier 5 accounts
Verified purchaser
Thank you Marian.
About "YES - that will count against execution time as it keeps our infrastructure active.
Nevertheless, our own delay action that you can use to pause the process for a certain time, will NOT count against the execution time."
Could detail the approach of pausing the process?
Hello,
Pausing a process is possible using our Delay Action. Have a look: https://docs.procesio.com/how-to/delay
Best,
M
Verified purchaser
Hi clodbeans,
No… this is not possible each API request requires a response….
However, certain APIs are built to provide two steps requests in order to achieve the result you are looking for (namely to retrieve big data). How this works:
Eg. Let’s assume on the first API you upload a file for processing & processing of the file can take up to 30 minutes. What the first API will do is the following:
-As soon as you send the file, the API will give you an ID of that file on the response and will tell you that the file will be processed.
-On a second API using the id of the file (received on the first call), you will interrogate (asking if the file was processed & how it was processed). This second API will also give you an almost instant response… (If the file was processed it will give you the response you are waiting for, otherwise, it will give you a status letting you know that the file is still being processed indicating you should retry later… here you could implement a delay & retry policy).
Hope this helps,
Andrei
Verified purchaser
Hi Andrei
Outside of your example i will come back on below, does Procesio platform allow custom actions to store data in a db?
If yes, then we should be able to save the state of an API request for example.
If yes, what is the current list of supported db? (and i would suggest mongodb)
If not, then from a procesio process, we can make an API call to save the state of an API request in a remote DB.
When a procesio workflow is called back, this workflow could read this state stored in db and act accordingly.
Coming back on your example, I understood it as :
My server ---> asking something to ------> Procesio platform (PATH A)
The same process could also be implemented by ourselves for :
Procesio process ---> asking something to ------> My server (PATH B)
For PATH A, how does it work about "the API will give you an ID of that file on the response and will tell you that the file will be processed."
Alex
Hi, Alex/cloudbeans,
PROCESIO at this point offers actions to allow you to connect to SQL Server. We will add soon Mongo, MySQL and SQL Lite as per the users' requests.
I confirm that your understanding is correct and both PATH A & B are possible. It only depends on your scenario.
Regarding your question "the API will give you an ID of that file on the response and will tell you that the file will be processed.", yes, this might be the case, but again, this depends on your particular use case. We only provide the puzzle pieces and you combine them as needed.