Hi,\u000aI just purchased the License Tier 1. The description says that it includes 3 hours of monthly execution time. When I set up my account and logged in, I your website provided me with 1 hour of monthly execution time. This is a deal killer being promised 3 hours and only getting 1 hour. Which is correct?

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TPFLegionaire · Answer

I have the same issue \u000a\u000aalso the internal feature to request an upgrade is not working so can\u0027t send message.\u000a\u000aYour prompt help is appreciated. \u000a\u000aKind regards

Mihai_PROCESIO · Answer

Adrian, do not forget to leave a review for us!!! It will be greatly appreciated!

Andrei_PROCESIO · Answer

Hi adrian104,\u000a\u000aThanks for posting here, and addressing your concern.\u000a\u000aNo need to worry, indeed there are 3 hours of execution for Tier 1 and I aticipate that you most probably obtained thoes 3 hours of execution. I will explain below.\u000a\u000aI anticipate that the 1hour of execution you are looking at represents your personal workspace execution time. (Each user that creates an Account in PROCESIO receives a presonal workspce (only available to him) with 1h execution time.\u000a\u000aIn order to swith between personal Account \u0026 AppSumo Subscription click in the top left corner on \u0022Sumo\u002Dling Personal\u0022 and switch toAppSumo Subscrition.\u000a\u000aIn the AppSumo Subscription you will see the 3h of exacution. Here is a short video that might help: https://www.youtube.com/watch?v\u003Dp7EXzWgQaJQ\u000a\u000aIf you have other concerns or need further assistance feel free to reach out.\u000a\u000aPS. For extra community support I recommend you join our Discord channel: https://discord.com/invite/CEBuKgJefv

COProductions · Answer

I am having the same and would appreciate a follow\u002Dup!

PROCESIO

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