Q: Jira integration? (create ticket from user feedback)

Greetings, Produktly!

For our app (NoCodeX) we would like submitted feedbacks (using Produktly widget) to also create tickets in Jira.

We integrated Produktly and published widget. On Jira side we enabled two incomming channels: webhook and email.

Can Produktly integrate with that? There doesn't seem to be an option for integration using email. And when trying a custom webhook, we get notification from Jira, that webhook was called without items:

```
Incoming webhook
08/19/2025, 16:09:34

No work items from the webhook
Webhook version 2.0
```

All the best, mk

107150981596090523804Aug 19, 2025
Founder Team
Olli_Produktly

Olli_Produktly

Aug 19, 2025

A: Hi,

We currently don't support direct integrations with Jira, but we do support e.g. Zapier and Pabbly Connect, both of which you can use to build further integrations (including Jira and email).

Best regards,
Olli
Founder at Produktly

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Founder
Posted: Aug 19, 2025

Also, added direct Jira integration to our roadmap as a feature request: https://roadmap.produktly.com/?featureRequestId=1953

But yeah as a workaround, I would recommend setting up Zapier or Pabbly Connect to achieve this.

Posted: Aug 19, 2025

Thanks for fast response and adding that integration to roadmap.