Q: Which data is sent to Bugsnag?
Dear Olli,
I hope you're doing well.
We are currently using your SAAS product and noticed that Bugsnag is being used for error tracking and several requests are sent to this tool. I have some concerns regarding the privacy of the data that is being sent to Bugsnag from our application.
Could you please provide detailed information about what specific data is transmitted to Bugsnag during those requests? Specifically, I would like to understand if any personal user data or sensitive information is included in the requests sent to Bugsnag.
Understanding this is crucial for us to ensure compliance with privacy standards and to make informed decisions about using your platform.
Thank you in advance for your assistance!
Best regards
Olli_Produktly
Oct 28, 2025A: Hi,
We use Bugsnag for error monitoring. So only when errors in Produktly code, the error details are sent to Bugsnag. Also some metadata is sent like which browser type, and version are sent. No personal data or sensitive information is ever sent to Bugsnag or Produktly.