I have already sent multiple support requests to the developer weeks ago – both via AppSumo and by email – and to this day have received no response. It almost seems as if my questions are too inconvenient.

Unfortunately, I am therefore forced to rate the product with one star for the time being. A product without functioning support or a company behind it is worth little to me, even if the features were good. If I do not receive a satisfactory or any response at all by the end of the 60-day return guarantee period, I will return the tool. I see no reason to support companies that ignore their customers and only take the money.

However, if support contacts me promptly and provides a customer-friendly, solution-oriented response, I will of course reconsider my rating and adjust it to reflect the features of the tool.

Until then, this rating remains – and here once again is the urgent appeal to the developer to finally respond to my questions.