I’m very disappointed with this company. I’ve used them for many years and have had few, if any, complaints. However, I’m now seeing that they’re excluding me and others like me from their upgraded services platform, and I’m having issues with my current platform.

It feels as if they don’t have enough resources to support clients who are now split between two different platforms. I’ve been complaining for months about a recurring issue that basically renders our platform useless: I can’t save tasks. I’ve sent repeated emails and gotten nothing back.

This is extremely disappointing, and anyone using this tool should be very concerned. I hate leaving negative reviews, but I’m at my wits’ end. I’ve been trying for weeks—months, actually—to get help, and I keep having the same problem over and over again. If they can help me resolve this issue once and for all, I’ll gladly update this review.