TL;DR: A new tool was introduced called V3 while the tool people purchased is V2, but it isn't an upgrade, it is a different tool, but it is. You can pay more money to upgrade, but if you don't, you are totally okay where you are with V2.

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Matt, many people on AppSumo purchase a product to support it and allow it to mature before using it. I am indeed one of them.

What’s interesting is the release of V3 while V2 is still maturing. This creates a major marketing issue. You claim it is a different tool, which is understandable, but the naming convention suggests that what people invested in is now outdated (even though you say it is being updated).

A bit more transparency about the intention behind creating V3 in the first place would have been greatly appreciated. Why weren’t both platforms unified?

I completed your survey last year, investing in your community, but I feel compelled not to do so this year. Again, it’s about trust, and at this rate, that trust is gone. Sadly, the few hundred dollars spent would have been better invested in a working tool.

It isn't too late to rework the confusion.