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Member since: Apr 2014Deals bought: 150
3 stars
3 stars
Posted: May 4, 2021

not ready for show time

My business partner and I host live in-person events and online (hybrid) and this could be the perfect tool for us (most of our events are free and we sell at our event).

I wanted to love this but it's lacking: UX feels like 2010, options on the backend for customizing your registration page, lack of help/knowledge base on the backend, and can't use this for free events without friction (for example if it's a free event, the button says "buy ticket" rather than register, reserve, etc).
I think it's promising but needs some attention to the flow. Refunding for those reasons.

Founder Team
Sebastian_PromoTix

Sebastian_PromoTix

May 9, 2024

Hi Jesse,

Thank you for your honest review and for giving PromoTix a try. Thankfully, all of the points you highlighted are issues we are already aware of, and currently working on improving (UX, event page customization, and "buy tickets" vs. "registration" language).

Regarding help/knowledge base, were you aware of our help center here? https://www.promotix.com/help-center

We also have a customer support form here: https://www.promotix.com/contact

If there's any additional feedback you would like to provide, please feel free to send us an email at info@promotix.com.

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