Q: Account downgraded to free with no response from the Dev
My account, like many others, has been downgraded to the free account. It has been over a week now. I see comments that it has been fixed, and even an email saying it was fixed. I immediately responded to your email notifying you that the account has not been fixed, with no response. When do you intend to re-activate the account?
Matthew.PromptBox
Oct 7, 2024A: Looking at my emails now! Thanks for reaching out.
PeteProPLUS
Verified purchaser
Matthew emailed me and told me the issue was resolved but it persists!
Hey Pete send me another email. It's possible you have a couple emails. Stay in contact with me until we fix it - and I would love if we could update these posts once we are resolved! Thanks for your patience!
If I've fixed your account I'd love an update on this post (this is one of the first comments people see haha) Thanks!
PeteProPLUSVerified purchaser
I received two emails and I have replied to both. You have not fixed my account and it still appears as free.