Proofly.io Questions

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Q: Your feedback on negative reviews online

Hi,
I really like your software.

I saw a lot of negative reviews on TrustPilot about your service. Examples included not honoring your terms of service, refunds not granted,etc.

How would you convince a prospective buyer like me?

drkrisApr 20, 2025
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Founder Team
jordi1

jordi1

Apr 21, 2025

A: Hi, thanks for your interest and your kind words about our software.

To clarify the concerns about Trustpilot: we do not moderate or influence the reviews there in any way. The last review was posted several years ago, and in total there are only 5 reviews, hardly “a lot.” Most of them stem from frustration, and none of those users ever reached out to us directly for a solution.

You’re free to try Proofly with a free account, no strings attached. We don’t believe in convincing or pushing potential buyers; the decision is entirely yours.

Regarding our terms of service: they were last updated in 2022, and all users are informed when such changes occur.

Let me know if you have any further questions.

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Q: Customer Reviews?

Your website mentions embedding Customer Reviews. But where are they taken from?
and can you embed google map reviews or trustpilot?

sceoppaApr 15, 2025
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Founder Team
jordi1

jordi1

Apr 17, 2025

A: Hi there, you can manually upload reviews in the dashboard. You can also automatically sync reviews using the API or external platforms such as Zapier.

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Q: What are the types of widget in plan?

Hello Proofly Team,

Want to understand the widget types in each plan & what will be the widget available in plan 1?

as i am ok with plan 1 & want to know if video widget is available in the plan 1?

NikhilYMar 31, 2025
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Founder Team
jordi1

jordi1

Apr 1, 2025

A: Hello, kindly navigate to proofly.io, you'll find the included notifications per package. 1 license gives the basic plan, 2 licenses: advanced, 3 licenses: unlimited.

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Q: Deal questions... Again

Hi Jordi,
nothing bad, but i would like some REAL clarity about the platform. I've checked it and it seems a modified version of the altum code app :
https://66socialproof.com/
Back in the days, there was also this one on appsumo :
https://appsumo.com/products/popify/
that's now free to install :
https://popify.site/
And it's based again on the same code.
I don't have anything bad about you hosting and selling it, but transparency is important.
So you're not based on such? are you 100% able to confirm that?

DigitalfastmindPLUSEdited Mar 30, 2025
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Founder Team
jordi1

jordi1

May 2, 2025

A: Hi there, thanks again for raising these questions, I completely understand that transparency and trust are key when evaluating any SaaS product, especially here on AppSumo where long-term value and reliability are essential for buyers.

Let me address the concerns directly. Proofly has been in active development for over two years, and while some visual similarities to other platforms may exist, the platform has evolved through continuous improvements, real-world usage, and close communication with users. What you see today is the result of many months of iteration, optimization, and feature development, driven entirely by practical needs, performance goals, and feedback from a growing user base.

Since the initial version, we’ve added dozens of custom features and infrastructure upgrades that go far beyond any base framework. For example,
a globally distributed CDN infrastructure ensures that static assets such as notification scripts and styles load extremely fast, no matter where your visitors are located.
Our Pixel Proxy technology allows users to serve tracking pixels from their own custom subdomain with free SSL, which greatly improves reliability and prevents ad blockers or content filters from interfering with notifications.
New notification types are added regularly, and all are included in the LTD offer, with no feature gating or hidden upsells.
We offer real-time live chat support directly on the site.
The platform consistently maintains 99.9%+ uptime, supported by auto-scaling server infrastructure to handle increasing demand without affecting performance.

Visually comparing tools may give the impression of similarity, but in practice, product maturity, support quality, infrastructure stability, and long-term commitment are what truly make the difference. Proofly is not a copy-paste project, it’s a stable, scalable, and continuously improving product, built with care and serious intent.

My focus has always been on creating something that adds real value for businesses, fast to set up, easy to customize, and backed by solid performance. We’re here for the long run, and Proofly’s roadmap is full of further improvements that will continue to enhance both functionality and flexibility for all users.

If you have any remaining questions about the platform’s direction, technology, or practical applications, I’m more than happy to discuss further. Let’s keep the conversation open and constructive, I’m here to provide clarity and build trust.

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Q: Enquiry About Proofly Features

Hi,

I'm interested in Proofly and have some questions:

1. Where is your head office located? This helps us understand time zone differences.
2. What data protection and user privacy measures are in place?
3. Does Proofly offer custom branding, such as Whitelabel features and custom CNAME? (if not when are you planning add this on?)
4. How does the product handle client management regarding user permissions, client portals, and activity tracking? (if not when are you planning add this on?)
5. Do you have Funnelling system feature?

Your quick response will aid our decision-making. Thanks!

UniversalDesignzMar 27, 2025
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Founder Team
jordi1

jordi1

Mar 27, 2025

A: Thanks for your message and interest in Proofly.

Our office is located in the Netherlands and we operate in the Amsterdam (CET) time zone. All user data is securely stored on servers within the EU, and we only store the data that is strictly necessary for the platform to function, nothing more.

While there is no full white-labeling or custom CNAME support at this time, notifications can be fully styled using CSS to match your branding. Advanced client management features such as user permissions or client portals are currently not available, but may be considered in the future based on overall demand.

As for the funneling feature, it’s unclear what exact functionality you’re referring to. However, Proofly does support A/B testing in the sense that you can create multiple notification types per domain and compare their performance individually.

Let me know if you’d like to dive deeper into any of these points.

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