Propovoice

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Member since: Jan 2015Deals bought: 321
1 stars
1 stars
Posted: Mar 13, 2024

Dreadful

Shocking support. Had to chase for weeks to get any response. Didn't get it working even once on a blank Wordpress site after full stacking this with great hope. I gave them so many chances and nothing! Was told to email the founder who again ignored me. I really wanted this to work, but these people have no idea what they are doing, and support is non-existent. Avoid at all costs!!

Founder Team
Nasir_Propovoice

Nasir_Propovoice

May 9, 2024

We sincerely apologize for the frustration and disappointment you've experienced with our plugin. Your feedback is invaluable to us as we strive to improve our product and support services.

We acknowledge that we fell short in providing timely and effective support, and for the difficulties you encountered in getting our plugin to work as expected. We understand the importance of promptly addressing customer inquiries and ensuring seamless functionality of our product, and we regret that we did not meet these expectations in your case.

Please know that we are actively addressing the support issues and bugs you've encountered. Our team is working diligently to improve our response times and resolve any technical issues to ensure a smoother experience for all our users.

Once again, we apologize for the inconvenience and frustration this has caused you. Your satisfaction is our top priority, and we're committed to earning back your trust.

Thank you for your understanding and patience.

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