Thank you for sharing your honest feedback and experiences with Propovoice. We truly appreciate you taking the time to provide us with such detailed insights. It's invaluable for us as we continually strive to enhance our product and align it more closely with our users' needs.

We understand your concerns regarding the current limitations, especially in terms of customization options and the overall white-labeling experience. Hearing that aspects like menu label adjustments, ordering flexibility, favicon integration, and custom redirect configurations are important to you helps us prioritize our development efforts more effectively.

I'm pleased to inform you that many of the features you've mentioned are already on our roadmap. We are actively working towards offering full customization capabilities to ensure that Propovoice not only fits seamlessly into your domain but also fully embodies your brand identity in every interaction. This includes more granular control over user interfaces, enhanced white-labeling options such as favicon customization, and customizable login/logout redirects.

While we continue to refine Propovoice and address these bugs, we hope you'll consider staying with us a bit longer to see the improvements firsthand. However, we completely understand if the current state doesn't meet your needs, and we are here to support you, should you decide to request a refund.

Your feedback is crucial in helping us build a better product. Please don't hesitate to reach out with any further suggestions, concerns, or questions you may have. We're committed to ensuring that your experience with Propovoice improves and meets your expectations.