Q: One-star review question
I bought Tier 1 a month ago and I had custom voice cloning.
Now I suddenly no longer have it, and I see you changed the Product description, removing the feature from the content? Without any announcement?
I raised the question on the support chat and in the community slack, without answer so far, so maybe we will get clarification here.
What's the next coming change? Campaign limits? Message limits? Contact limits?
I don't mind the change for future sales but not for those who already acquired the product.
Thank you for you support
Alfie_Prosp
May 1, 2025A: Hey Sebastien, voice cloning was never included in the tier 1 sub. If you did have access to it, most likely you were using a free trial under the regular subscription or there was something on our side that was allowing access when there should not have been.
The specifications have not changed but apologies for the confusion and to get your hopes up! If you want to get the voice cloning, it would be best to upgrade to T2