ProtoPlay Questions

Showing 1 - 20 of 120 questions

Q: Is embedding the video the only option or is a link provided so we can insert the video into things such as Shopify themes?

LaurelRose.ArtPLUSJun 5, 2024
See detail
Founder Team
sshoemaker

sshoemaker

Jul 8, 2024

A: Hello, thank you for reaching out! Would it be possible for you to expand on this question?

Share
Helpful?

Q: Can you encode MOV files as well as MKV and .

ts files on the platform?

ermayPLUSMay 30, 2024
See detail
Founder Team
sshoemaker

sshoemaker

Jun 3, 2024

A: Hello,

Would it be possible for you to expand on this question? If the question is in regards to whether or not we support upload of these file types, the answer is officially no. Officially we only support mp4, but other containers (like webm) may work unofficially.

Share
Helpful?

Q: Hi, I have some questions: How do I change a thumbnail?

How do I share my unlisted channel and videos?

How can I see how my channel looks to others?

Is there a featured video function for channels?

Thanks!

ASumolingMay 23, 2024
See detail
Founder Team
sshoemaker

sshoemaker

Sep 27, 2024

A: Hello,

Here are some answers to your questions:

| How do I share my unlisted channel and videos?

You can share your channel link two ways:

1. If you go to your “Channel Access“ Tab > Select Your Channel > Underneath the header “Channel Name“ copy the link to you channel.

2. You can search for your channel page and copy/paste the link from your browser address bar.

To share an unlisted...

Share
Helpful?

Q: Your last "From the founders" post on here was from January, 2022.

How about you post some updates so that we can get the notion that you're actively building this platform and have not abandoned it?

Chris.wsPLUSMay 14, 2024
See detail
Founder Team
sshoemaker

sshoemaker

Jun 3, 2024

A: Hello,

We are actively responding to questions/bug requests/etc. on AppSumo, but there is a limit to how many updates can be posted under the update section on the AppSumo description (three).

Share
Helpful?

Q: Hi, I am developing a mobile app and need a video hosting platform to host some of my videos (tutorial) there so I can embed them on my app.

Can I use ProtoPlay for this kind of purpose? Is there a bandwidth limit?

mojaveMay 11, 2024
See detail
Founder Team
sshoemaker

sshoemaker

Jun 3, 2024

A: Hello,

Yes, you can use ProtoPlay for this and no we do not currently have a bandwidth limit.

Share
Helpful?