PublishDrive

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Member since: Aug 2013Deals bought: 47
2 stars
2 stars
Posted: Jan 11, 2022

So far, it's not working

I was very optimistic and bought this to help launch my first book. A very simple 16 page children's book. I had illustrations and cover made by a professional designer who has lots of experience publishing. When I submit the book I get an error that the page size is wrong. Searching the support site, I see 3 different explanations for best practices of PDF's. None of them work and all give the same error.
I have written support and have been waiting days for a response. They just say "looking into it.
I will update my review if this gets resolved quickly. But so far it's not looking good.

Founder Team
Reka_PublishDrive

Reka_PublishDrive

May 9, 2024

Hi there,

Thank you for taking the time to share your feedback with us!

We are sorry to hear about your negative experience with PublishDrive. The policy about the minimum page number for both ebooks and print books doesn't come from us but our store partners. Even if we accepted books with lower page numbers, our store partners would still reject them. This is why we make sure to include it in our list of requirements: https://publishdrive.zendesk.com/hc/en-us/articles/360012501099-Print-on-demand-requirements

We understand that this is very unfortunate when publishing children's books which often have lower page numbers, but unfortunately this is something we do not have influence over. However, I will share your feedback with our technical team and we will look into ways of letting our users know about the page limits very early in the process and in a clear, straightforward fashion.

We hope you can still utilize your PublishDrive account for other publications or books that are a bit longer.

If we can help with anything else, please don't hesitate to let us know.

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