ksymageksymage
ksymage
Jun 1, 2023

Q: I found out from people's questions that if I didn't log in for 6 months, all the data in my account was ...

wiped, including all videos, images, etc.

Is this true?

And if true, under what circumstances would the videos in my account be deleted?

Does this include not playing the video player once for 6 months?

Founder Team
Divjak_Publitio

Divjak_Publitio

May 14, 2024

A: Hi

we require at least some type of activity (stream, download, view, login) within 6 months to consider account active, otherwise account may be marked for file purge process (you still keep account for future use)

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Verified purchaser

What exactly do you mean by "file purge process", does it mean that my data i.e. videos will be erased?
I would appreciate it if you could clarify.

Read here https://support.publit.io/hc/en-us/articles/6790947816989-Account-Warning-Files-Purge