Hi Lorenzo! It's been almost two weeks since I started waiting for the plan change in my Publytics account, and I can't get it resolved. Could you please upgrade me to actual limits for tier 5 on my account? Thanks!
a) I have Tier 5 from the previous time What are exactly the differences from old deal terms?
b) Does Publytics offer real-time APIs so for example I can get active users for the last 5 minutes in my website?
Thank you.
Founder Team
Lorenzo_Publytics
Dec 23, 2025
A: Hi! Difference is that Users and Domains are not anymore unlimited, and there is a different Pageviews capping. For b), we offer it for Enterprise plans: here, the one mapped to Enterprise is Tier 6.
The AI traffic features are interesting to me. I'm currently using filters in GA4 with regex to track this but I'd add publytics if the AI traffic features give me more in-depth information. Does publytics show me the citations/phrases/keywords that are being cited and driving traffic to the website?
What other info does it show me for the AI traffic beyond volume and pages?
Founder Team
Lorenzo_Publytics
Dec 19, 2025
A: Hi! At the moment, we only show volume and pages. Since we do not sample data, even if clicks are very low, you will still be able to see each of them. In the future we might evolve in the direction of adding more AI citations data, however note that most of such tools only estimate this as there is no official source of truth from the AI providers.
Q: Hey! Can I see the traffic by city in Tier 3?
Lorenzo_Publytics
Jan 3, 2026A: Hi, only Tier 5 and Tier 6 include it as additional dimension! Thanks!
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Q: Ticket unsolved
Hi Lorenzo! It's been almost two weeks since I started waiting for the plan change in my Publytics account, and I can't get it resolved. Could you please upgrade me to actual limits for tier 5 on my account? Thanks!
Lorenzo_Publytics
Dec 25, 2025A: Hi, ticket solved and upgrade done!
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Q: Publytics new TIER for an old user
a) I have Tier 5 from the previous time
What are exactly the differences from old deal terms?
b) Does Publytics offer real-time APIs so for example I can get active users for the last 5 minutes in my website?
Thank you.
Lorenzo_Publytics
Dec 23, 2025A: Hi! Difference is that Users and Domains are not anymore unlimited, and there is a different Pageviews capping. For b), we offer it for Enterprise plans: here, the one mapped to Enterprise is Tier 6.
Share Publytics
Q: AI Traffic Questions
The AI traffic features are interesting to me. I'm currently using filters in GA4 with regex to track this but I'd add publytics if the AI traffic features give me more in-depth information. Does publytics show me the citations/phrases/keywords that are being cited and driving traffic to the website?
What other info does it show me for the AI traffic beyond volume and pages?
Lorenzo_Publytics
Dec 19, 2025A: Hi! At the moment, we only show volume and pages. Since we do not sample data, even if clicks are very low, you will still be able to see each of them. In the future we might evolve in the direction of adding more AI citations data, however note that most of such tools only estimate this as there is no official source of truth from the AI providers.
Share Publytics
Q: Hello
As you asked me to, I have written support days ago o change my account to the new tier 5 limits... but no answer at all. Could you please check it?
Lorenzo_Publytics
Dec 17, 2025A: Hi, don't worry, we have received it and the ticket will be handled soon. Thanks!
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Awesome! Thank you very much, Lorenzo