As other people already mentioned, generating videos does not work at all. I tried it countless times since 24 hours and i could do two clips, each 5 seconds after waiting hours.

Someone on APPSUMO told you this already on 13th of July and you answered:"hey @celibacy, I'm really sorry about your experience. We are having an outage on some of our servers and are actively working to fix it."

You are still talking on your website about an Server Outage that is responsible for this, but it has been more then a week now.

People here pay much money and can not access the service you advertise. Overall very irritating
especially since the actual tool is great and absolutely worth the money.