Q: The links are not opening from today all day
Hello
The links are not opening all day today, does anyone know anything?
I wrote to the pxl support email and it says the domain does not exist...
Team_pxl.to
Dec 5, 2024A: The domain registrar Tonic (.to) domain has issues with the DNS settings. Our servers and email are affected. We are actively working with them to resolve the situation as we speak.
Verified purchaser
also wondering about this, the website seems to be down. Did they go out of business?
Verified purchaser
I'm having the same issue. it seems like the site is down. :-(
me too. event pxl.to website can't access. pls help fix asap. thx
Verified purchaser
have you received any response?
Thanks for the reply. Finger crossed that it could be resolved soon. thanks
Verified purchaser
looks like pxl will have to provide a backup domain in case this happens again .
I had the same 30 minute panic, as we are running an event and nobody can click on any link, it really does make me worry on what would happen to 100s of links if the company went bust!
Verified purchaser
Team pxl.to, is there a plan in place to prevent this kind of outage in the future? I'm hesitant to continue using the product if intermittent service is going to be an issue, since my links being down for a day means lost revenue for my business.
The registrar solved the issue and Pxl is back online. Thanks for your patience, everybody