Q by Substrata

Product details
mporrasmporras
mporrasPLUS
Sep 14, 2022

Q: When do you anticipate you will have Outlook integration?

Sometimes we send emails directly from HubSpot, I'm guessing this would not work for now. Please confirm.

Founder Team
Ori-Zuckerman

Ori-Zuckerman

May 14, 2024

A: Re outlook: we're expecting to roll this out early next year.

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Would you say you’re on track for that? I don’t use Workspace. Would this deal still be alive when that comes out? Should we purchase now under the assumption Outlook will be out early next year?

You may purchase now under the assumption that it will roll our early next year (Q1, 2023). If for some reason it doesn't happen, we'll refund you whenever you'd like, even after the 60 days AS promise.

Verified purchaser

Hi Ori,

I'm looking forward to getting this working, but logging in for the first time a question arose. I have a Gmail account, but the email I want to associate this with runs through Outlook and I'd prefer not to move it.

If I log in using my personal Gmail while awaiting the release of your Outlook tool will I lose one of my users? Can I reassign the user when the Outlook tool is ready? Can a user have more than one email address associated with their license?

What happens to a license if we have turnover on my sales team? Can I reassign those?

Beau

There are 2 types of users:
1. Owners
2. Dealmakers (which an owner can assign as admins)

Owners' email addresses can be switched only by us at the moment.
An owner can assign a license to a different email address (user) at any given moment.
If you have more detailed questions feel free to contact me directly at eran@substrata.me