hoffmanngabriel89Q: Urgent: Drastic and Unjustified Price Increase - Account Devaluation
You lied to us. The costs have not only more than doubled (250 credits per 8-second video), but now nearly quadrupled (352 credits). And this just a few days after you raised the prices. This massively devalues my account.
I am very very upset and seriously ask you why you treat your users this way.
Annapurna_Qolaba
Oct 3, 2025A: We completely understand your frustration and are genuinely sorry for the confusion and disappointment.
As shared in our emails, the 352-credit cost was only a temporary measure to bring Veo 3 Fast back quickly, since it was the most requested model. We didn’t want users to wait longer. The good news is that Veo 3 Fast is now available again at 184 credits per video.
We value your trust and feedback, and we’re working hard to ensure fair pricing and a smoother experience going forward.
Verified purchaser
Such changes are always unpleasant. But I understand the founders' problems – they did not anticipate the growth in demand for veo3 and set the price too low. The return of veo 3 FAST for 352 credits seems like a more realistic valuation. I hope the company manages the difficulties and doesn’t go bankrupt. I liked the new Model / Qwan V1: 5 sec for 55 credits. It understands complex prompts well.