Verified purchaser
Achtung nicht Kaufen……
I’m facing an ongoing issue where the developers seem to adjust the credit requirements arbitrarily. I purchased the larger package specifically to have more freedom, and in the beginning it worked well. However, creating a single video with Sora now requires more than 1,000 credits. During events like Black Friday, the credit cost is suddenly lowered again to attract users, which feels misleading and untrustworthy.
On top of that, many features often fail to work properly. Instead of clear explanations, I only receive vague or unexplained error messages. This is frustrating, time-consuming, and seriously damages my trust in the platform.
Annapurna_Qolaba
Nov 30, 2025Hi! I completely understand the concern.
For clarity, Sora was only recently released by OpenAI and did not exist during your initial purchase. Since it’s an advanced model, it naturally consumes more credits.
And the credit costs have remained the same before and during Black Friday. We did not lower prices temporarily, nor would it make sense for us to redirect our engineering team to build week long cost variations, especially just for one campaign window.
Regarding the feedback on confusing error messages, thank you for calling it out. This is extremely valuable. We’ve added improved error handling and clearer communication to our priorities, and our team is working on making errors more transparent and helpful.
Appreciate the trust you placed earlier, and we’ll work hard to earn it again 🧡