Disappointed Lifetime Deal – unstable service, burned credits, broken promises

I bought Qolaba as a lifetime deal because, on paper, it offered exactly what I needed: AI video generation without constant subscription pressure. In reality, it turned out very differently.

Service frequently breaks: Video jobs start, then crash midway or just get stuck.

Videos fail, but credits are still deducted: This is the main issue for me. I lose credits even when no usable video is produced in the end.

Technical stability is poor: Instead of clear, actionable error messages, I often just get something like “Oops, that didn’t work – please try again.” That costs time, nerves, and credits.

What really bothers me is how they handle promises made to lifetime deal customers:
I have an email from Qolaba clearly stating that LTD users can create 24 videos. That was a key reason for my purchase. Right now, the reality does not reflect that promise at all – neither in terms of limits nor in terms of actual usability (crashes, failed runs, unreliable processing). From my point of view, it feels like marketing makes promises that the real product simply doesn’t live up to.

Yes, it’s a young, evolving platform, and I understand that prices, models, and limits can change. But then I expect transparency, reliable communication, and above all that credits are not burned on failed attempts I have no control over.

Conclusion:
For me, Qolaba is currently very far from where it needs to be. If my refund window hadn’t expired, I would have asked for my money back. In its current state, I cannot recommend the lifetime deal – too much frustration, too little reliability, and promises (like the 24 videos for LTD users) are, in my experience, not being fulfilled.

Email:
Hello Qrew 👋

As mentioned earlier, our Fair Usage Policy for video generations is now going live on November 15. This is to keep things fair, prevent abuse, and ensure smooth access for all LTD users.

Here’s how it works:
🎥 Each LTD account can generate up to 12 videos per month (total across all models).
🔗 If you’ve merged multiple LTD accounts, your limit increases accordingly (for example, 2 accounts = 24 videos).
💳 If you’ve purchased top-up credits, there’s no video limit. Your monthly LTD credits will be used first, and then your top-ups.

This policy applies only to video generations. All other features(chatbot, image generation & editing, text-to-speech, and text-to-music) remain unaffected.

We appreciate your support and understanding as we make Qolaba stronger, fairer, and more reliable for everyone.
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Let’s keep qreating amazing things together 🧡

Prakhar Aggarwal
Founder & CTO, Qolaba