Hi Isaac, thanks for your quick response! I appreciate your plan to research this as a viable added feature, and your consideration of my suggestion. I hope you can find that workaround! :-)

Definitely would love to have this for my agency. we invested into similar software and the gating is there but its missing features like tracking. What i can tell you is that, there really isnt a way for google to know who is gating or not gating reviews. Even if the option is to gate reviews is on, you can still have someone go directly to google and leave a bad review.

Features that would definitely make an amazing deal and something most of us would be willing to invest in.
1- Follow up requests to leave a review if user did not leave a review the first time.
2- Review gating.
3- Adding multiple review sites so d=send reviews to. Also, being able to toggle them on/off
4-Text msg review request.
5-email review request
6- email/text follow up like a positive response and negative response email/text
7- crm like capability to be able to store customers information for retargeting either from the software or export to another platform.
8- whitelabel
9- cname option
10 agency level assets or landing page branded.
11- branded portal for clients.
12- loyalty program. x number of visits, email goes out with coupon code from client.
13- display banner of reviews on website
14-GBP optimisation checklist
15 Citations check list
16- pissible tracking of business competitors in the area.

list goes on and on. let me know if you'd like more info. Going to buy deal and hoping the best for the future!

This is a critical feature. Businesses need the ability (at least as an option) to route a bad review directly to the owner or manager to attempt to rectify issues and potentially turn them around.

Do you have any updates on feature request?

Thanks in advance

.....

You need to request a intervention and it is a must have for businesses.
I use a competitors who have this intervention approval on own platforms
....
".Does this software route 1,2 or 3 star reviews back to me, for intervention and hopefully fixing whatever the client's issue is, rather than them going live on my GMB? If that is not included now, will you build that in? That would make this an awesome tool! Thanks for considering!"