Q: Web Support
Hello,
Why no web support? I suppose going to blame the outpouring from AS… well I sent an email to support over a week ago and no response! I own and am looking at utilizing other solutions as you seem non-existent. Fail
Nitin_Quickads
Jun 15, 2025A: Hello!
Nope nothing of that sort. AS love we are used to it :-)
Did you mail support@quickads.ai? I have personally checked and don't see any email from this ID.
Did you use chat inside the webapp? What ID / email?
Did you use enquiry from outside (i.e. the website form) - that one we get 1000s of spams a day and apologize if something was missed.
Please kindly email support email and if you don't get response within 24-48 hours (if not hours) then let's talk :)
madronifySent to support@quickads.ai as instructed on June 11 at 10:19am PST. Seriously?
Yes, I responded to that email Andrew’s listed on June 11 at 10:19am PST.
Gourav_QuickadsHey
Apologies for the delay in getting back to you. We've been experiencing a high volume of inquiries along with some unexpected server load due to a large influx of new users. Our team has been working hard to ensure a stable experience for everyone and we wanted to make sure we gave your message the attention it deserves. I've escalated this to our team and they've already emailed you for this.
As I said initially…honestly better to waste $59 then the amount of time takes to get support. If you want to call it that. I would refund but AppSumo doesn’t do what they say either.Best