Q: Can we change the "Sent by" email address?
As a solopreneur, I use my personal email (Yahoo/Gmail) for my SAAS purchases or subscriptions including QuickSigner.
❌ The problem:
My personal email is visible on the left hand side of the document under "sent by".
Can we have the option to change what email address the signers see? It will appear unprofessional if clients see a Yahoo or Gmail as the sender.
✔️ My Suggestion:
To have the option to use different emails for the account email and sending email.
Example Account Emails...
myname@gmail.com
myname@icloud.com
Example Sending Emails...
contracts@mywebsite.com
proposals@mywebsite.com
Just to be clear, I'm not asking to change my account email. Just the sending email that clients see in the document.
I hope my suggestion can be considered. I like QuickSigner but sadly, this will be a deal-breaker for me.
Stefan_QuickSigner
Jun 10, 2025A: Hi, thank you for your question. Unfortunately, we do not plan to support changing the "Sent by" email address at this time. However, this may change in the future, so feel free to check back later.
SulomingAny suggestions on how to resolve my concern? Thank you!
Verified purchaser
The best option would be to create your account using your business email address. This is the typical approach our users take when they want the "Sent by" emails to reflect their organization.
Anil_AgrawalPLUS@Stefan, this is a totally legit request by the OP. I am surprised with your response as to why this type of feature couldn’t be implemented. Actually, regardless of what’s shown (sent by email), the feature of sent by a different sender email address needs to be supported as well.
SPCteamStevePLUSHmmmm... This is a deal breaker for me as well. I'm glad I found this out now, because we we're going with T3 and that restriction to ONLY use the AppSumo email is for "client-facing" ... well, it is a no-go ;-(
Verified purchaser
@SPCteamSteve you can actually sign up with a different email than your Appsumo email.