Q: Email of signed contract
I just bought Tier 1 and have these questions after sending a test contract.
1. The fillable fields appear to be centred. Is it possible to have them justified left?
2. There are no guide lines to ensure that fields above each other are aligned e.g. in the signature block to make both date fields align with each other. Is this possible?
3. When signing, the next field button keeps cycling through the fields rather than highlighting the fields that haven't yet been completed. It's also not clear when you are ready to sign.
4. I received the email to the customer and it was straightforward to sign, but I haven't received an email with a copy of the contract as the customer (I have signed it myself as the contractor).
5. I didn't get notification that the customer had signed. Is this normal?
Stefan_QuickSigner
Jul 16, 2025A: Thank you for your feedback and for testing out Tier 1. Here are responses to your questions:
Field Alignment
Currently, text fields are left-aligned, while signature fields are centered by design. We don’t plan to change this behavior at the moment.
Field Alignment Guides
We currently don’t support alignment guides (such as snap-to-grid or visual rulers), and this feature isn’t on our immediate roadmap. However, we’ve added it to our backlog and will consider prioritizing it based on user demand.
Field Navigation During Signing
Thank you for this feedback — we agree that improving the experience during signing, including clearer field navigation and final step indication, would be valuable. We've added this to our UX improvement queue.
Completion Notification
Typically, once all parties have signed, the sender, all signers, and any copy-only recipients receive a completion email with the signed contract. If you didn’t receive this as the sender, please double-check your spam folder or let us know so we can investigate further.
LawyersCoach
Verified purchaser
Thank you for your answers.
Field alignment - I've noticed in the signed document that the fields are left-aligned so that's all good.
Field alignment guides - noted, but not a deal-breaker for me.
Field navigation during signing - noted. Presumably if all the fields aren't completed, the document won't show up as signed?
Verified purchaser
Yes, that's correct. If all mandatory fields are not completed, the document cannot be signed. By default, fields added to a document are set as mandatory. However, if certain fields are marked as optional, signers can skip them during the signing process.
Verified purchaser
Completion notification - you were right. Oddly the first emails I received from you made it through, but the completion notification got caught by my spam filter.
So far, I'm very happy with the app and won't be renewing my subscription to PandaDoc.