Q: Links expiring
We have documents that are set up to be signed but clients are now saying the links have expired. How can we set up the links with no date to expire?
Stefan_QuickSigner
Aug 13, 2025A: For security reasons, signing links automatically expire after 30 days and cannot be made permanent.
If a link has expired, you have two options:
1. Resend the document to the signer.
2. If the document has already been partially signed, download the current version and resend it to the remaining signers.
damian70PLUS
Verified purchaser
The links we have been sending are expiring after around 1 week this is too short for us. Can this be changed?
Verified purchaser
You are correct — the short URLs that senders can copy and share do expire more quickly due to security reasons. Unfortunately, the expiration period for these links cannot be changed at this time.
damian70PLUSVerified purchaser
Hi OK this will be no good for us as we send these links and need them to be valid for at least 1 month. What is the current time frame that the links expire as we will now need to redo all our contracts and add to another system?
Verified purchaser
The expiry time for the short links is 7 days.