Hi Effie4,

We regret for your inconvenience here. Most of the users are pretty happy with our support team, so it's sad that you did not find that way. We will work on it. However, due to time zone differences, our SLA is typically 24 hours for all emails sent on our customer help email id - contact@quizzes4leads.com. Hope you understand!

Thanks
Team Quizzes4Leads