Name: Horrible support (apparently) for appsumo customers
Item: Qwary
Rating: 1
Author: diogofc

Group

Software

Customer experience

Sub category

Customer support

Product type

NPS/CSAT/CES rating reports and dashboard

You must redeem your code(s) within 60 days of purchase

Only for new Qwary users who do not have existing accounts

Note: all Marketplace buyers will be grandfathered into the code 1 plan

<h4><b>Qwary is an omnichannel platform that helps you capture feedback and measure NPS, CSAT, and CES with beautifully designed, professional surveys.</b></h4> 

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
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<p>With Qwary, you can <b>close the gap between what your customers want and what you provide</b> with actionable business insights.</p> 

<p>The end-to-end platform makes it easier than ever to <b>collect valuable feedback from your customers and engage them with interactive and innovative surveys</b>.</p>

<p>With the interactive survey design, you can build trust and make your customers actually feel heard. (<i>“Your feedback is important to us. No, really! We’re not just saying that!”</i>)</p>

<p>Qwary also gives you 100+ language options, so you can compose your survey in one language and<b> translate your survey to your customer’s language choice </b>with a click of a button.</p> 

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="qwary-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-1.png?optimizer=gif"
                alt="Survey snapshot"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-1.png?width=495&optimizer=gif 450w,
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                         https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-1.png?width=935&optimizer=gif 850w"
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<h5 style="text-align: center; "><i>Create beautiful, engaging surveys and collect more responses that help improve your business!</i></h5><p>Unlike other survey providers, Qwary is a complete platform that helps you exceed customer expectations, every time. (<i>“11/10. Fantastic service and they even picked up that sorbet I like.”</i>)</p>

<p>You can<b> ask targeted questions, create a tailored customer experience strategy, and drive loyalty simultaneously with surveys</b> that emphasize your focus on customer care.</p>

<p>Using asynchronous video forms, you can <b>talk directly to your audience and collect more meaningful feedback</b>.</p> 

<p>Plus, Qwary’s whitelabel surveys are beautifully designed, so you can <b>represent your brand at every step of the customer journey</b>.</p> 

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="qwary-2a"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-2.png?optimizer=gif"
                alt="Video survey snapshot"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-2.png?width=495&optimizer=gif 450w,
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                         https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-2.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
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              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
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              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
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<h5 style="text-align: center; "><i>Qwary’s asynchronous video forms look and feel more human, so you can collect more meaningful feedback!</i></h5><p>Forget everything you know about basic rating scales or yes/no surveys. With Qwary, you can <b>build unlimited surveys with unlimited questions</b>.</p> 

<p>So, you won’t just get more responses—you’ll<b> collect better responses with built-in sentiment and intent analysis, advanced branching, and conditional logic</b>.</p>

<p>Qwary lets you unlock even more ways to <b>capture customer feedback with website survey forms, text and email surveys, Facebook Messenger surveys, and more</b>!</p>

<p><b>See all responses in real-time via the dashboard</b> and never lose your data in a spreadsheet again! (Playing that game of “hide and unhide” with your columns was getting exhausting.)</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="qwary-3a"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-3.png?optimizer=gif"
                alt="Survey result dashboard"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-3.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-3.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-3.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
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              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
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<h5 style="text-align: center; "><i>Check out the in-depth dashboard for detailed survey response breakdowns.</i></h5><p>Qwary’s key driver tool uses statistical analysis to help you understand what’s driving your company forward. (<i>“Okay, so they like me but like, why do they like me?”</i>)</p> 

<p>Using Qwary’s key driver tool, you can <b>convert conversational survey feedback into actionable insights</b> for your business.</p>

<p>That means you can<b> determine which products, entities, and service components have the strongest influence on your customers</b> and directly relate to increased sales.</p>

<p>You can even <b>measure customer satisfaction, loyalty, and trust with a single number using the Net Promoter Score (NPS)</b>, which provides a wealth of data via one simple, direct question.</p> 

<p>Qwary supports multiple touchpoints through several platforms, so you can even <b>match the NPS survey to specific points in the customer journey </b>and measure results over time.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="qwary-4a"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-4.png?optimizer=gif"
                alt="NPS and CSAT survey trend results"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-4.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-4.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/qwary-4.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
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           </svg>
        </div>
    </p>




<h5 style="text-align: center; "><i>Unlock valuable feedback with conversational NPS and CSAT surveys that instantly identify your brand’s promoters, passive customers, and detractors.</i></h5><p>The last thing you want is for your surveys to be tacked onto the end of a customer service phone call. (Shoutout to anyone who stays on the line to complete those. You the realest.)</p> 

<p>It’s time to leave outdated customer surveys and limitations on response analysis in the past.</p> 

<p>With Qwary, you get an omnichannel survey platform that helps you get high-quality feedback that actually helps you drive your business forward.</p> 

<p><b>Get lifetime access to Qwary today!</b></p>

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Optimize customer feedback collection and improve response rates with innovative surveys

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