Q: Can't view previous or create new service tickets
I'm still getting the Slim Application Error and my station is down. I created a service ticket and it says there is a reply but when I click the ticket it redirects me to the dashboard. When I try to create a new ticket it also redirects me to the dashboard. Is there a solution for this? My stream has been down for weeks now
Melisa_Radiolize
Oct 4, 2024A: Hi,
I'm really sorry for the issues you're experiencing with the support system and your station. The "Slim Application Error" has been identified, and our team is working on resolving it. In the meantime, since you're unable to view or create tickets, I'll escalate this issue directly on your behalf to ensure it's prioritized.
Thank you for your patience, and I’ll update you as soon as possible with a solution.
Best regards,
bschell00I’m having the same issue. There is no sound on my live stream and when I try to make a ticket it just returns to the landing page. It’s becoming very frustrating and I have no other way of contacting support to get the problem fixed. My station is nocellservice, please help!
markesswSame for me... Slim Application Error
laundromatI'm still having the same issue weeks later...
MyFutureBusinessthe Slim Application Error is still present - tried to contact radiolize but no response!