Q: Slim Application Error

Hi Radiolize Support Team,

I wanna express my deep frustration regarding the continuous service outage we've experienced for over a week now, with no resolution or response to my multiple support tickets.
This extended downtime has significantly disrupted my business operations and eroded customer trust, resulting in tangible harm.

I'm still getting "Slim Application Error" while trying to enter the dashboard.

It’s unacceptable for a paid service to lack the basic support structure necessary to resolve issues promptly. I expect a swift response and a concrete action plan to fix this issue and prevent future incidents.

Thank you for your immediate attention to this matter.

106746385574638617935Nov 8, 2024
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Posted: Nov 14, 2024

I have been there my friend, I was down for 2 months. From what I can tell they have gotten rid of their ticket system, so go to the website a click the contact button and fill out that form.

I hope that helps.

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