Q: Hi, I'd love to grab Tier5, but have concerns.
Here on the page there're many of us agency owners asking about how we can provide Rake to our clients.
The main concern is that currently it's not possible to delete a workspace to free up that workspace slot and then reassign that slot to a new client.
Whenever everyone asks about it, you seem to beat around the bush and give us an exact answer.
You said "We're not supporting of recycling workspaces but depending on the history of how your organization adopts and uses Rake we may be open to it... case by case basis."
What do you mean by "depending on the history of how your organization adopts and uses Rake we may be open to it"
So are we allowed to change workspace or not?
Does it mean every time we need to change a workspace we have to contact support?
And then you can say no to us based on your thought of "how my organization adopts and uses Rake"?
"history of how your organization adopts and uses Rake"...
So what is the exact criteria here for you to say yes to us changing workspace?
It seems that you come up with a good deal but a crippled terms.
You wanna sell a ton of sales on appsumo with Tier5 but you don't want people to really
Could you really make it crystal clear whether we can use Rake to our clients or not?
If you really don't want us to use Rake to our clients, you can say it clearly and firmly, instead of beating around the bush.
If you don't allow it, you should just say workspace is only for one-time use, so people can truly know the terms.
I love what Rake brings to the table to compete against Intercom.
There're a lot of agency owners wanna grab the deal but with a vague answer like this, people are hesitant.
If you clearly allow us to use Rake for clients, I can guarantee you that you can sell a lot more sales.
Please clarify.
Thanks
MikeH_Rake
May 15, 2024A: We answered this by email. If we allowed unfettered recycling of workspaces, we could be overwhelmed to daily delete/launch - in perpetuity. We will not allow this and have continually stated we are reasonable and happy to work with clients individually on this.