Name: Team Chat, Live Chat, Task Management... Oh my!
Item: Rake
Rating: 5
Author: apooley

Group

Software

Operations

Sub category

Remote collaboration

Product type

No codes, no stacking - just choose the plan that's right for you

You must activate your license within 60 days of purchase

Ability to upgrade/downgrade between 5 license tiers

March 03, 2021

March 05, 2021

<h4><b>Rake is a centralized messaging web platform that simplifies omnichannel and workplace messaging with efficient and easy-to-use tools.</b></h4> 

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<p>With Rake, you <b>get a multipurpose solution with critical team collaboration tools like channel conversations and direct messages</b>.</p>  

<p>So unlike your weekly book club, everyone on your team will be on the same page. (<i>“You guys, </i>The Girl on the Train<i> and </i>The Girl from the Train<i> are two different novels.”</i>)</p> 

<p>And Rake’s omnichannel chat even connects you to site visitors, social media fans, customers, and prospective clients, so you can <b>easily grow your sales and improve customer service</b>.</p> 

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<h5 style="text-align: center; "><i>Direct messaging and channel conversations help your team collaborate, close deals, get results, and resolve problems faster.</i></h5>

<p>Rake is your dream messaging platform: it <b>incorporates familiar features from other popular collaboration and chat tools</b>.</p> 

<p>Everything you need is in one place, too, so you can <b>share your messages, ideas, announcements, links, files, documents, images, calendar appointments and more</b>!</p> 

<p>And don’t worry—with the genius<b> Rake mobile app</b>, you can stay connected even when you’re on the go.</p>

<p>Thanks to the Knowledge Base feature, your team can<b> keep track of key information and FAQs </b>without the hassle.</p> 

<p>And because knowledge is power, you can even<b> extend the Knowledge Base to your website</b>, which integrates perfectly into active chat conversations for your customers.</p>  

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<h5 style="text-align: center; "><i>Improve overall response consistency across your team, both internally and on your website with the Knowledge Base function</i><i style="color: inherit; font-family: inherit;">.</i></h5> 

<p>Best of all? <b>Chat conversations are searchable</b>, so you can quickly circle back to your colleague’s latest epiphany. (<i>“Hear me out—what if we had Summer Fridays in the winter?”</i>)</p>  

<p>Rake lets you<b> perform searches across conversations with filters by channel, customer, date, platform, channel, and user</b>—the options are endless!</p>  

<p>Of course, <b>all messages are also encrypted in transit and at rest natively</b>, so you never have to worry about security.</p>  

<p>And with Rake’s 2-way omnichannel chat, you can <b>connect with your customers on the most popular messaging platforms</b> and digitally meet them wherever they are.</p>  

<p>You’ll seamlessly establish a consistent customer experience, boosting convenience and maximizing business opportunities.</p>  

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<h5 style="text-align: center; "><i>The 2-way omnichannel chat lets you connect with your customers on all the most popular messaging platforms.</i></h5> 

<p>You can<b> instantly activate Rake’s highly-customizable live chat </b>just by adding a single line of javascript. </p> 

<p>And because all the<b> settings are managed server-side</b>, you can install it and forget it. Talk about low maintenance!</p> 

<p>Plus, with Rake’s Website Visitor Monitoring feature, you <b>get real-time notifications about new site visitors </b>with a rundown of their location and which site brought them to you. </p> 

<p>So unlike the pitfalls of online dating, you’ll know exactly what your site visitors are looking for and how to close those deals.</p> 

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<h5 style="text-align: center; "><i>Get real-time notifications about site visitors and send out targeted chat messages that help you close deals.</i></h5> 

<p>We all know how hard task management is. (RIP to the Moleskine planner you bought on a whim and never used.)</p> 

<p>Rake’s Task Management feature steps into the 21st century, with a simple and organized interface that <b>keeps your team accountable</b>.</p> 

<p>Use Task types to<b> define workflows, due dates, assignees, and webhooks</b>, so your team can always be responsive and on track for success.</p> 

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<h5 style="text-align: center; "><i>The Task Management feature offers chat integration, custom types, assignments, and reports to help your team exceed goals.</i></h5> 

<p>Just because you <i>can</i> get in touch with your team on dozens of platforms doesn’t mean you should. (<i>“What do you mean, you don’t want to follow me on Spotify? My playlists are fire.”</i>)</p> 

<p>You can’t afford to waste your workday hoping everyone will magically be in sync.</p>  

<p>That’s why Rake takes care of centralizing communication for you, so your team can get back to doing what it does best.</p> 

<p><b>Get lifetime access to Rake today!</b></p>

<b>P.S.</b> Learn how to use Rake like a pro by catching our training webinar replay here: <b><a href="https://youtu.be/Cb1YfTQlOM0" target="_blank">Webinar Replay</a></b>!<p></p>

<p><b>NEW: </b>No codes, no stacking—just choose the plan that’s right for you!</p>

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