This is a great, great, and excellent product that meets all expectations. It's easy to use, allows you to build large networks of potential,or pays customers at almost no cost. At the moment, I do not see any comparable apps on the market that combine the same flexibility, ease of use, and performance. This is a go-to product for us, and I do regret not getting the top tiers.
And I thought I was going to do just that. There is a lot to like about this platform. BUT
If you are building a community that relies on member ENGAGEMENT this is not the place.
Among other more minor issues - members can post but they cannot SHARE any media. No images, no videos, and links do not generate a preview. So member shares are limited to a subject and text. Nothing else. My members aren't going to settle for that and neither am I.
But the FATAL DESIGN FLAW for me is that once a member hits "send" on a post they cannot edit or delete it. Communities depend on psychological safety. It's a basic human principle that we want "do-overs." A member who posts something my accident, posts to the wrong group, or who has an embarrassing typo in their post needs to be able to change it.
I've been community building since the bad old days of Ning (anyone remember that?) And member control of their own content is basic if you're promising a social network.
The WORST though is that I've submitted support requests and feedback and waited a WEEK and no one has acknowledged my concerns, let alone let me know if or how it will be resolved. The founder finally reached back with a "thanks for your feedback, how can we help you launch." No resolution for the issues I'd had with their mobile app, no input on my feedback, just like it never happened.
At this point, the non-responsiveness and indifference on the part of the founder and his team means that even if they did resolve the issue with the mobile app and with the member posting I would not continue.
I'm disappointed to have wasted money and a LOT of time, but I'm taking my community back to Mighty - it's not perfect but they DO listen to their user base.
Founder Team
Gercek
Nov 22, 2024
Thank you for taking the time to share your detailed feedback. I sincerely apologize for the experience you had, and I’m especially sorry that your concerns went unanswered for so long—this is not the standard of care we aim to provide.
Your points about member engagement and psychological safety are absolutely valid, and I deeply regret that these aspects fell short for you. Member control over their content, including the ability to edit and delete posts, is crucial for fostering trust within any community. I also understand how media-sharing limitations and the lack of link previews may have hindered the experience for your members.
I want to acknowledge that your feedback is not only heard but appreciated. Since January, we’ve made several updates to address these and other community-building needs, including improvements to member posting, better support for media, and enhanced mobile app functionality. I’m sorry we weren’t able to implement these changes before you decided to move on, and I regret that our communication fell short when it mattered most.
We’re also actively working on improving our support processes to ensure timely responses to issues like yours. Your experience has been an important reminder of how critical it is to prioritize clear communication and user feedback.
If you’d be open to discussing this further, I’d be happy to personally ensure your concerns are addressed and explore how we can make things right. Regardless, I appreciate your candid feedback and wish you and your community continued success.
Thank you again, and I hope we have the opportunity to regain your trust in the future.
My 2nd review after trying raklet for a longer time.
This review replaces my previous review because Raklet team has effectively and quickly resolved all problems and errors on the platform.
I have been trying to look for a good membership site/portal for months. When Raklet came out, it stood out among others because they had an app for iOS and Android. They also had the ability to collect membership subscription fees, and a digital membership card - these are highly unique offers Raklet has that no other membership apps or programs on Appsumo has.
What is impressive is that I see raklet continuously improving their platform. Today, we received an email with new features that will help us to have more control over various elements of the membership platform.
The ability to change many parts of the membership platform to what you want, is a key reason to getting Raklet, because you want your membership site to look the way you want it!
What I think can be improved? I hit an issue initially, which Raklet team said I had to buy 2 more tiers before they would help me to change or remove a couple of words (which I felt was confusing to people). I really hope that the team can be more lenient and understanding, and probably give us the option to change the words on our own, or choose to remove certain words entirely. I understand of charges are imposed if we want to enjoy a certain NEW function that lower tiers may not get to enjoy, but I do not think it is nice to be asked to increase 2 tiers just to get a few words removed.
I also hope we have more control over how the membership card looks. The current squarish block may not look aesthetically nice to some.
All in all, I will support the Raklet team, and look forward to greater improvements, because I dedicate and love all apps and teams that I support.
Up and On Raklet!
Founder Team
Gercek
Nov 22, 2024
Dear Avriel,
Thank you so much for your thoughtful and detailed review! We’re delighted that you’ve found value in Raklet’s features, such as the iOS/Android app, membership subscription management, and digital membership cards. It’s great to know that these have helped you build a membership platform tailored to your needs.
Your recognition of our continuous improvements is incredibly motivating for our team. We are always striving to enhance the platform based on feedback like yours.
Regarding your suggestions: • Customizing the membership card design: We’re happy to share that Raklet already offers the ability to use custom CSS to update the look and feel of your digital membership cards. This allows you to style the card to better match your brand or aesthetic preferences. If you’d like guidance on how to do this, feel free to reach out to our team—we’d be glad to assist! • Flexibility with content customization: Your point about making it easier to adjust certain text and design elements without requiring additional tiers is well-taken. We’re always evaluating ways to empower users with more control and flexibility, and we’ll consider your feedback carefully for future updates.
Thank you again for your ongoing support and for being a part of the Raklet community. We look forward to continuing to improve the platform and delivering features that help you succeed.
I have used my fair share of membership based platforms. It is natural to want as many features as possible. However what you will find that is just as much if not more important than things like features and an easy UI is customer service and support. I have been very impressed with Gercek and his team to honestly over deliver in resolving my issues. If you are considering a membership platform that not only has some of the greatest features you could ask but a support team to match Gercek and Ranklet is your software. Keep up the good work guys!
Founder Team
Gercek
Nov 22, 2024
Thank you so much for your kind words and glowing review! It means the world to us that you’ve had a positive experience not just with Raklet’s features, but also with our support team.
We believe that excellent customer service is just as important as delivering a powerful platform, and it’s incredibly rewarding to know that our efforts to go above and beyond have made an impact. Your recognition of our work motivates us to keep improving and supporting our amazing users like you.
If there’s ever anything else you need or any feedback you’d like to share, we’re always here and happy to help. Thank you for trusting Raklet with your membership platform needs.
Raklet: An "All in One" community solution that, "Just works"
Raklet continues to impress me. Two things Raklet does quite well that are key for an online community builder such as myself:
1) A solid mobile app platform that provides a users with the opportunity to engage and learn on the go! (Push notifications coming soon!)
2) Responsiveness to suggestions and an openess to discuss them. In my case it was exploring the addition of LMS functionalities(I run an education community). Not only did Raklet get back to me, they discussed potential use cases and helped me brainstorm solutions.
Definitely happy to find them!
Founder Team
Gercek
Nov 22, 2024
Thank you so much for your wonderful review! We’re thrilled to hear that Raklet has been a great fit for your community-building needs.
It’s fantastic that you’ve found value in our mobile app platform—making it easy for members to engage and learn on the go is something we’re deeply committed to. And we’re excited to share that push notifications are now live! 🎉 This new feature will make it even easier to keep your community informed and engaged.
We also loved collaborating with you on exploring LMS functionalities. User feedback and brainstorming with our community are key drivers of our growth, and your input has been incredibly valuable.
Thank you for trusting Raklet, and we’re here to support you as your education community continues to thrive!
I have purchased Tier 5 as an attempt to free myself of "Circle" and "Mightynetworks". It looks very promising indeed, and I'm looking forward to expanding my community here.
The support team are very friendly and eager to help.
Founder Team
Gercek
Nov 22, 2024
Thank you for your wonderful review and for trusting Raklet with your community! We’re thrilled to hear that you find the platform promising and that you’re looking forward to growing your community here.
Our goal is to provide not just powerful tools, but also exceptional support, so it’s great to know that our team has been friendly and helpful in your experience. If you have any questions or need assistance as you expand your community, don’t hesitate to reach out—we’re here to help every step of the way!
Thank you for choosing Tier 5 and for embarking on this journey with us. We can’t wait to see the amazing things you’ll achieve with Raklet!
There are plenty of customization features, and it is very easy to set up. I LOVE the action log, which shows who logged on, which emails have been opened, and other useful insights.
There are some areas that I hope will be improved. For example, the popup to create a new post presents a simple text box instead of a rich text editor. You will need to hop over to the admin section to see the rich text editor. I also noticed that I am not able to see my own comments on posts on the feed unless I open that post.
Overall this is a great tool that I hope will continue to improve with time.
Founder Team
Gercek
Nov 22, 2024
Thank you for your kind words and for sharing your experience with Raklet! We’re delighted to hear that you see it as a great alternative to FB groups and that the customization features and ease of setup have been valuable to you.
It’s especially exciting to know you love the action log—having insights into user engagement is such a powerful tool for managing a thriving community, and we’re glad you’re finding it useful!
We also appreciate your constructive feedback. Improving the post creation experience and addressing the visibility of comments on the feed are both important to us, and we’re actively working on enhancements in these areas. Your input helps us prioritize these updates, so thank you for highlighting them.
We’re committed to continuously improving Raklet to better meet your needs, and we’re thrilled to have you as part of our community. If there’s ever anything else you’d like to share or suggest, we’re all ears!
This is a promising product Being dependent on big tech platforms like facebook has always bothered me. I bought the tier 5 license and I hope that the admin team will activate the additional features so that I can use the full potential of the tool.
Founder Team
Gercek
Nov 22, 2024
Thank you for your support and for choosing Raklet! We completely understand your concerns about relying on big tech platforms, and we’re thrilled that Raklet offers a solution that resonates with you.
We’re excited to hear that you’ve invested in the Tier 5 license, and our team is already working to ensure that all the additional features are activated so you can unlock the full potential of the platform. If you need any help or have questions along the way, our support team is here and ready to assist.
Thank you for believing in Raklet—we’re honored to have you on board and look forward to helping you build a thriving community!
Just purchased and started playing around with Raklet. Looks very interesting and seems like a good deal for the price. I will be using to serve various groups of race horse owners that I communicate with on a regular basis. This looks like it will fill the bill, free of Facebook regulations and clutter.
4 Tacos for now as I need to get into it more, but looks good on it's face. Looks like some of the Tier 5 features are missing, so will have to contact support on that as well.
Founder Team
Gercek
May 9, 2024
Hey Mike,
Thanks a ton for sharing your first impressions – your review has us all excited!
We're absolutely stoked that you're finding Raklet to be an interesting and promising deal. Your vision of using Raklet to connect with race horse owners is pretty awesome – and kudos for breaking free from the Facebook clutter.
Your 4-taco rating is totally cool – we're all about keeping it real. And rest assured, if there's anything you're missing from Tier 5, our support team is just a shout away.
Here's to diving deeper and uncovering all the awesome features Raklet has to offer. Your journey has just begun, and we're absolutely thrilled to be part of your community adventure.
NOTE: You will need to get tier 5 and then talk to admin to get access to premium which allows your group members to engage with the content and others. It would be great if this was noted in the promotion on AppSumo for transparency. *
I feel that the platform has great potential with the lifetime offer, but there are some things that can be added for the busy entrepreneur - ex. scheduling.
So far it is okay, but I am looking forward to seeing what it can really do since I upgraded to Tier 5 (from Tier 3). I enjoy the different plans, text and email opportunity.
Founder Team
Gercek
May 9, 2024
Thanks a million for your shoutout – your insights are pure gold!
You're absolutely right about transparency – it's a priority for us. Both AppSumo and Raklet teams overlooked at the features we offered with tiers and we decided to offer additional features to Sumolings that leave us a review here. So get ready for the full-throttle Raklet experience.
And guess what? We're rolling out scheduling soon, so you'll have that busy entrepreneur's toolkit right at your fingertips.
Your enthusiasm fuels us, and we're absolutely pumped for the journey ahead!
Raklet is by far one of the best Community Tool out there. What I love about Raklet is the custom features which allows you to own the experience your create on the platform. Another great feature is the email integration which comes free; very kind of the team to throw this feature in for free. Although you will have to pay for the sms, but the seamlessness is dope, so much to get excited about when you're looking for a great community solution. Glad I discovered Raklet.
Founder Team
Gercek
May 9, 2024
Thanks a million for dropping by and sharing your thoughts – your review has us all pumped up!
We're stoked that Raklet is making waves as one of the best community tools out there. Giving you the reins to customize and own your experience is what we're all about – your community, your rules!
And yes, that email integration? It's on us – our way of adding that extra sparkle to your Raklet journey. The seamless vibe and the array of possibilities have us all excited too.
Discovering Raklet has been an absolute blast for us too – here's to many more epic times ahead as we rock this community journey together!
Raklet has convinced me - It offers everything and is easy to use
It was important for me not to be dependent on Facebook & Co. It is important that Raklet is easy to use. With Raklet, there is no need for hours of trial and error to find your way around. All usage options are easy to find and good to use. It is very versatile and meets my expectations. Discussion forums are very easy to set up. Custom menus and links can be set up for member accounts. It has a member database, making community management very easy.
Even ticketing features are there. Giving event tickets wasn't even important to me yet. But the possibility gave me new ideas.
The community can now go ;-)
Founder Team
Gercek
May 9, 2024
Thanks a million for sharing your thoughts – your review has us beaming with pride!
We totally vibe with your approach of breaking free from the Facebook & Co. shackles – go you!
Your shoutout about Raklet's ease of use just made our day. Making your journey smooth and frustration-free is our ultimate goal. No more hours lost in the trial and error maze – we've got your back.
And guess what? Versatility is our middle name. Your thumbs-up on discussion forums, custom menus, and member database is pure gold.
It's awesome that our ticketing features even sparked new ideas for you – that's what we're all about!
So here's to the community adventure ahead – with Raklet, you're all set to soar.
Raklet is a versatile and user-friendly platform that empowers you to effortlessly create a branded, private community enriched with a plethora of impressive features.
As I'm able to confirm now, Raklet is a versatile and user-friendly platform that empowers you to effortlessly create a branded, private community enriched with a plethora of impressive features. From seamless subscription management, automated renewals, and event ticketing with attendance tracking, to organizing fundraising campaigns and collecting donations, Raklet offers a comprehensive suite of tools all under one roof. The platform's robust membership database simplifies community management while the array of customizable fields provides a holistic view of member information. The timeline feature aids in understanding user engagement, while the email newsletter functionality facilitates direct communication without external tools. The icing on the cake comes with SMS updates to keep members informed. The convenience extends further with the ability to transform your community into a mobile app, and integration with Zapier offers endless possibilities. With Raklet, even membership dues are effortlessly managed through built-in Stripe integration. While the platform's navigation is intuitive and documentation is plentiful, a clearer understanding of element usage would be beneficial. Overall, Raklet is a compelling alternative to traditional platforms, offering boundless potential for building thriving online communities without the need for coding expertise. This enthusiastic user testimonial I,m leaving here underscores the promise of Ranket as a transformative solution for various needs, from coaching clients to global networks. As the platform continues to evolve, the potential for white-label options and its competitive pricing make Raklet an enticing choice for community builders of all kinds. 5 Tacos!
Founder Team
Gercek
May 9, 2024
Your review just hit us like a tidal wave of positivity – thank you for sharing your Raklet journey!
We're absolutely stoked that you've experienced Raklet's versatility and user-friendliness firsthand. Creating that branded, private community with all those impressive features is what we're all about.
From subscription magic to event ticketing and donation power, Raklet's got your back. Our membership database and customizable fields? They're your community's secret sauce.
The timeline feature and email newsletter? They're your direct line to understanding engagement and fostering communication.
And let's talk about those SMS updates – staying informed has never been so awesome.
Your shoutout to transforming your community into a mobile app and our Zapier integration is pure gold. And don't even get us started on those effortless membership dues with built-in Stripe magic.
We're all ears about the element usage clarity – we're on it, making sure everything's crystal clear.
Your enthusiastic testimonial just blew us away. Raklet as a transformative solution for a range of needs? You've hit the nail on the head.
And that 5-taco rating? It's like music to our ears – 🌮🌮🌮🌮🌮!
Thanks for being a rockstar in our Raklet community. We're amped for the ride ahead and can't wait to keep exceeding your expectations.
Raklet excels in providing quick customer support, and an intuitive user experience. All features that I always want to have. I'm still exploring all the features, but first impression is amazing. After Peerboard has shut down, I've tried more platforms to build a community, and I'm really liking this one. The CNAME feature helps the brand identity. Hope for white label someday. The price is more than fair, considering that you receive lifetime access. 5 Tacos!
Founder Team
Gercek
May 9, 2024
Your review has us all grinning ear to ear – thanks a million for sharing your experience with Raklet!
Quick customer support and an intuitive user experience? You've just nailed two of our core values – we're here to make your journey smooth as silk.
We're thrilled that Raklet is impressing you right out of the gate. It's awesome to hear that our platform is standing strong even after Peerboard's chapter closed.
That CNAME feature? It's all about boosting your brand identity, and we're stoked that you're digging it.
As for white label dreams – we're all ears and totally on the same page. Your feedback fuels us to keep pushing boundaries.
And that 5-taco rating? It's like a golden seal of approval – 🌮🌮🌮🌮🌮!
Here's to exploring all those features and creating something truly incredible with Raklet. Your lifetime access is your passport to endless possibilities, and we're absolutely thrilled to be part of your journey.
I want to give this 5 tacos, but for me, there are some elements of the premium version that I would like to be included, even if they were included as an extra tier. The platform is relatively straightforward to navigate, and the team has been accommodating in answering my questions.
There is a lot of documentation to help, although understanding why and how to use an element, in reality, would be a good point to make. It is a good platform as an alternative to FB.
A big part of not giving it the full tacos is:
*You can not assign members by role. *The mobile app is not white-labelled. *There is no SMTP available. *The current lack of full white-label capabilities feels like you are inviting members to the platform, but there are multiple ways Raklet is trying to drive your members to their platform. *I hope the team will look at how to implement some SEO to the platform somewhere along the line.
Overall, I am impressed with the platform as a whole, and it does seem to fit a percentage of my projected needs. If some of my dislikes were addressed, it would be an absolute no-brainer.
Founder Team
Gercek
May 9, 2024
Wow, thanks a bunch for dropping such a thoughtful review about Raklet – we're truly amped up by your feedback!
We're stoked to hear that Raklet has been a solid investment for you. Navigating the platform smoothly and getting quick responses from our team are the vibes we're all about.
You've totally hit the nail on the head – making Raklet even more intuitive and user-friendly is our jam. We're cooking up some cool ideas to level up the experience, and your input gives us the inspiration we need.
The wishlist you've shared is like gold to us. We're already digging into options to add those premium version goodies, maybe even throw them in as an extra tier – great minds think alike, right?
Assigning members by role is provided with our Premium plans. Our branded mobile app offering is also available as an add-on for $299/mo. Which is pretty affordable compared to Mighty Networks and Circle.
We're all about making Raklet your very own, without any unwanted detours.
We hear you on the engagement front too. It's a total win-win when members feel the love staying right where they belong, so we're reworking things to keep the focus right in your community's backyard.
And major props for the SEO tip! We're all ears when it comes to making Raklet more searchable and discoverable – watch this space!
Your upbeat vibes about Raklet are like music to our ears. We're totally committed to making it a slam dunk choice for you. If there's ever more thoughts brewing or something you wanna bounce off us, we're all ears – seriously, your partnership is the real deal.
Big thanks for being part of the Raklet fam, and brace yourself – we're amped to keep knocking your socks off!
I'm super pleased with this platform. I've been looking for a solution to have my own private community for my coaching clients and globally for women like myself. The possibilities are endless with this platform. I can't wait until I launch it as an app.
Founder Team
Gercek
May 9, 2024
Hey sjarnajohnson,
You've got us beaming with your awesome review! It's amazing to hear Raklet is nailing it for your coaching community. We're stoked for your global journey and app launch. 🚀
I really like racklet but I believ if you just connect twillio separate without Zapier I would give this a 5 because sending text messages to my users along with emails is a game changer so for me it’s 4 tacos
We have tested Raklet for the past few weeks and the platform is great for any organization or communities that rely on events (online or offline) to drive/upsell paid membership. We also like their different angle on community which is not focused on discussions, groups or channels.
Since most of communities' discussions are now shifting to real time messaging apps like WhatsApp, we believe that platforms like Mighty Networks, Circle.so or Heartbeat (we have used all of them) will have a hard time keeping their community members engaged.
The support team is very quick in responding and solving issues and new features seem to be added regularly!
Founder Team
Gercek
May 9, 2024
Hey Max,
Your review is like music to our ears – thanks a million for sharing your insights with us!
We're absolutely thrilled that Raklet is shining as a top pick for events-driven membership. Creating that perfect environment for organizations and communities to thrive is what we're all about.
Your take on community dynamics is spot on – the landscape is evolving, and our approach is all about staying ahead of the curve. Real-time messaging apps are the new buzz, and we're here to make sure Raklet keeps your community members engaged like never before.
Shoutout to our support team – they're lightning-fast and ready to rock whenever you need them. And guess what? New features are always in the pipeline – we're all about keeping things fresh and exciting.
Thanks a ton for your support – here's to many more epic events and an even more engaged membership journey with Raklet!
Just upgraded to tier 5 from tier 3 .... teir 3 had everything i needed PLUS MORE. Everything functions perfectly and support is great im excited to round everything off with my upgrade. great product super customizable you wont be disappointed.
Founder Team
Gercek
May 9, 2024
Hey SignetLabs,
Your upgrade story has us all amped up – thanks a ton for sharing your experience!
Kudos to you for making that Tier 5 leap – it's all about having that extra edge, right?
And hearing that Tier 3 was already a total hit for you? That's pure gold. We're stoked that everything's running like clockwork and that our support has got your back.
Customization and excitement? It's a match made in heaven with Raklet.
Here's to rounding things off in style and creating something truly epic. Your confidence in us means the world, and we can't wait to keep delivering the goods.
Verified purchaser
Great, Great Product!
This is a great, great, and excellent product that meets all expectations. It's easy to use, allows you to build large networks of potential,or pays customers at almost no
cost. At the moment, I do not see any comparable apps on the market that combine the same flexibility, ease of use, and performance. This is a go-to product for us, and I do regret not getting the top tiers.
Share Raklet
Verified purchaser
Founder
I really, really wanted to write a good review.
And I thought I was going to do just that. There is a lot to like about this platform. BUT
If you are building a community that relies on member ENGAGEMENT this is not the place.
Among other more minor issues - members can post but they cannot SHARE any media. No images, no videos, and links do not generate a preview. So member shares are limited to a subject and text. Nothing else. My members aren't going to settle for that and neither am I.
But the FATAL DESIGN FLAW for me is that once a member hits "send" on a post they cannot edit or delete it. Communities depend on psychological safety. It's a basic human principle that we want "do-overs." A member who posts something my accident, posts to the wrong group, or who has an embarrassing typo in their post needs to be able to change it.
I've been community building since the bad old days of Ning (anyone remember that?) And member control of their own content is basic if you're promising a social network.
The WORST though is that I've submitted support requests and feedback and waited a WEEK and no one has acknowledged my concerns, let alone let me know if or how it will be resolved. The founder finally reached back with a "thanks for your feedback, how can we help you launch." No resolution for the issues I'd had with their mobile app, no input on my feedback, just like it never happened.
At this point, the non-responsiveness and indifference on the part of the founder and his team means that even if they did resolve the issue with the mobile app and with the member posting I would not continue.
I'm disappointed to have wasted money and a LOT of time, but I'm taking my community back to Mighty - it's not perfect but they DO listen to their user base.
Gercek
Nov 22, 2024Thank you for taking the time to share your detailed feedback. I sincerely apologize for the experience you had, and I’m especially sorry that your concerns went unanswered for so long—this is not the standard of care we aim to provide.
Your points about member engagement and psychological safety are absolutely valid, and I deeply regret that these aspects fell short for you. Member control over their content, including the ability to edit and delete posts, is crucial for fostering trust within any community. I also understand how media-sharing limitations and the lack of link previews may have hindered the experience for your members.
I want to acknowledge that your feedback is not only heard but appreciated. Since January, we’ve made several updates to address these and other community-building needs, including improvements to member posting, better support for media, and enhanced mobile app functionality. I’m sorry we weren’t able to implement these changes before you decided to move on, and I regret that our communication fell short when it mattered most.
We’re also actively working on improving our support processes to ensure timely responses to issues like yours. Your experience has been an important reminder of how critical it is to prioritize clear communication and user feedback.
If you’d be open to discussing this further, I’d be happy to personally ensure your concerns are addressed and explore how we can make things right. Regardless, I appreciate your candid feedback and wish you and your community continued success.
Thank you again, and I hope we have the opportunity to regain your trust in the future.
Share Raklet
Verified purchaser
My 2nd review after trying raklet for a longer time.
This review replaces my previous review because Raklet team has effectively and quickly resolved all problems and errors on the platform.
I have been trying to look for a good membership site/portal for months. When Raklet came out, it stood out among others because they had an app for iOS and Android. They also had the ability to collect membership subscription fees, and a digital membership card - these are highly unique offers Raklet has that no other membership apps or programs on Appsumo has.
What is impressive is that I see raklet continuously improving their platform. Today, we received an email with new features that will help us to have more control over various elements of the membership platform.
The ability to change many parts of the membership platform to what you want, is a key reason to getting Raklet, because you want your membership site to look the way you want it!
What I think can be improved?
I hit an issue initially, which Raklet team said I had to buy 2 more tiers before they would help me to change or remove a couple of words (which I felt was confusing to people). I really hope that the team can be more lenient and understanding, and probably give us the option to change the words on our own, or choose to remove certain words entirely. I understand of charges are imposed if we want to enjoy a certain NEW function that lower tiers may not get to enjoy, but I do not think it is nice to be asked to increase 2 tiers just to get a few words removed.
I also hope we have more control over how the membership card looks. The current squarish block may not look aesthetically nice to some.
All in all, I will support the Raklet team, and look forward to greater improvements, because I dedicate and love all apps and teams that I support.
Up and On Raklet!
Gercek
Nov 22, 2024Dear Avriel,
Thank you so much for your thoughtful and detailed review! We’re delighted that you’ve found value in Raklet’s features, such as the iOS/Android app, membership subscription management, and digital membership cards. It’s great to know that these have helped you build a membership platform tailored to your needs.
Your recognition of our continuous improvements is incredibly motivating for our team. We are always striving to enhance the platform based on feedback like yours.
Regarding your suggestions:
• Customizing the membership card design: We’re happy to share that Raklet already offers the ability to use custom CSS to update the look and feel of your digital membership cards. This allows you to style the card to better match your brand or aesthetic preferences. If you’d like guidance on how to do this, feel free to reach out to our team—we’d be glad to assist!
• Flexibility with content customization: Your point about making it easier to adjust certain text and design elements without requiring additional tiers is well-taken. We’re always evaluating ways to empower users with more control and flexibility, and we’ll consider your feedback carefully for future updates.
Thank you again for your ongoing support and for being a part of the Raklet community. We look forward to continuing to improve the platform and delivering features that help you succeed.
Up and On, indeed! 🎉
Share Raklet
Verified purchaser
M.Best
I have used my fair share of membership based platforms. It is natural to want as many features as possible. However what you will find that is just as much if not more important than things like features and an easy UI is customer service and support. I have been very impressed with Gercek and his team to honestly over deliver in resolving my issues. If you are considering a membership platform that not only has some of the greatest features you could ask but a support team to match Gercek and Ranklet is your software. Keep up the good work guys!
Gercek
Nov 22, 2024Thank you so much for your kind words and glowing review! It means the world to us that you’ve had a positive experience not just with Raklet’s features, but also with our support team.
We believe that excellent customer service is just as important as delivering a powerful platform, and it’s incredibly rewarding to know that our efforts to go above and beyond have made an impact. Your recognition of our work motivates us to keep improving and supporting our amazing users like you.
If there’s ever anything else you need or any feedback you’d like to share, we’re always here and happy to help. Thank you for trusting Raklet with your membership platform needs.
Here’s to continued success together! 🎉
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Verified purchaser
Raklet: An "All in One" community solution that, "Just works"
Raklet continues to impress me. Two things Raklet does quite well that are key for an online community builder such as myself:
1) A solid mobile app platform that provides a users with the opportunity to engage and learn on the go! (Push notifications coming soon!)
2) Responsiveness to suggestions and an openess to discuss them. In my case it was exploring the addition of LMS functionalities(I run an education community). Not only did Raklet get back to me, they discussed potential use cases and helped me brainstorm solutions.
Definitely happy to find them!
Gercek
Nov 22, 2024Thank you so much for your wonderful review! We’re thrilled to hear that Raklet has been a great fit for your community-building needs.
It’s fantastic that you’ve found value in our mobile app platform—making it easy for members to engage and learn on the go is something we’re deeply committed to. And we’re excited to share that push notifications are now live! 🎉 This new feature will make it even easier to keep your community informed and engaged.
We also loved collaborating with you on exploring LMS functionalities. User feedback and brainstorming with our community are key drivers of our growth, and your input has been incredibly valuable.
Thank you for trusting Raklet, and we’re here to support you as your education community continues to thrive!
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Verified purchaser
Very promising
I have purchased Tier 5 as an attempt to free myself of "Circle" and "Mightynetworks". It looks very promising indeed, and I'm looking forward to expanding my community here.
The support team are very friendly and eager to help.
Gercek
Nov 22, 2024Thank you for your wonderful review and for trusting Raklet with your community! We’re thrilled to hear that you find the platform promising and that you’re looking forward to growing your community here.
Our goal is to provide not just powerful tools, but also exceptional support, so it’s great to know that our team has been friendly and helpful in your experience. If you have any questions or need assistance as you expand your community, don’t hesitate to reach out—we’re here to help every step of the way!
Thank you for choosing Tier 5 and for embarking on this journey with us. We can’t wait to see the amazing things you’ll achieve with Raklet!
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Verified purchaser
Very Nice
This is a great FB group alternative.
There are plenty of customization features, and it is very easy to set up. I LOVE the action log, which shows who logged on, which emails have been opened, and other useful insights.
There are some areas that I hope will be improved. For example, the popup to create a new post presents a simple text box instead of a rich text editor. You will need to hop over to the admin section to see the rich text editor. I also noticed that I am not able to see my own comments on posts on the feed unless I open that post.
Overall this is a great tool that I hope will continue to improve with time.
Gercek
Nov 22, 2024Thank you for your kind words and for sharing your experience with Raklet! We’re delighted to hear that you see it as a great alternative to FB groups and that the customization features and ease of setup have been valuable to you.
It’s especially exciting to know you love the action log—having insights into user engagement is such a powerful tool for managing a thriving community, and we’re glad you’re finding it useful!
We also appreciate your constructive feedback. Improving the post creation experience and addressing the visibility of comments on the feed are both important to us, and we’re actively working on enhancements in these areas. Your input helps us prioritize these updates, so thank you for highlighting them.
We’re committed to continuously improving Raklet to better meet your needs, and we’re thrilled to have you as part of our community. If there’s ever anything else you’d like to share or suggest, we’re all ears!
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Verified purchaser
This is prom
This is a promising product
Being dependent on big tech platforms like facebook has always bothered me. I bought the tier 5 license and I hope that the admin team will activate the additional features so that I can use the full potential of the tool.
Gercek
Nov 22, 2024Thank you for your support and for choosing Raklet! We completely understand your concerns about relying on big tech platforms, and we’re thrilled that Raklet offers a solution that resonates with you.
We’re excited to hear that you’ve invested in the Tier 5 license, and our team is already working to ensure that all the additional features are activated so you can unlock the full potential of the platform. If you need any help or have questions along the way, our support team is here and ready to assist.
Thank you for believing in Raklet—we’re honored to have you on board and look forward to helping you build a thriving community!
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Verified purchaser
Raklet - interesting deal
Just purchased and started playing around with Raklet. Looks very interesting and seems like a good deal for the price. I will be using to serve various groups of race horse owners that I communicate with on a regular basis. This looks like it will fill the bill, free of Facebook regulations and clutter.
4 Tacos for now as I need to get into it more, but looks good on it's face. Looks like some of the Tier 5 features are missing, so will have to contact support on that as well.
Gercek
May 9, 2024Hey Mike,
Thanks a ton for sharing your first impressions – your review has us all excited!
We're absolutely stoked that you're finding Raklet to be an interesting and promising deal. Your vision of using Raklet to connect with race horse owners is pretty awesome – and kudos for breaking free from the Facebook clutter.
Your 4-taco rating is totally cool – we're all about keeping it real. And rest assured, if there's anything you're missing from Tier 5, our support team is just a shout away.
Here's to diving deeper and uncovering all the awesome features Raklet has to offer. Your journey has just begun, and we're absolutely thrilled to be part of your community adventure.
Keep exploring and keep us posted!
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Verified purchaser
Great Potential
NOTE: You will need to get tier 5 and then talk to admin to get access to premium which allows your group members to engage with the content and others. It would be great if this was noted in the promotion on AppSumo for transparency. *
I feel that the platform has great potential with the lifetime offer, but there are some things that can be added for the busy entrepreneur - ex. scheduling.
So far it is okay, but I am looking forward to seeing what it can really do since I upgraded to Tier 5 (from Tier 3). I enjoy the different plans, text and email opportunity.
Gercek
May 9, 2024Thanks a million for your shoutout – your insights are pure gold!
You're absolutely right about transparency – it's a priority for us. Both AppSumo and Raklet teams overlooked at the features we offered with tiers and we decided to offer additional features to Sumolings that leave us a review here. So get ready for the full-throttle Raklet experience.
And guess what? We're rolling out scheduling soon, so you'll have that busy entrepreneur's toolkit right at your fingertips.
Your enthusiasm fuels us, and we're absolutely pumped for the journey ahead!
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Verified purchaser
A great community solution
Raklet is by far one of the best Community Tool out there. What I love about Raklet is the custom features which allows you to own the experience your create on the platform. Another great feature is the email integration which comes free; very kind of the team to throw this feature in for free. Although you will have to pay for the sms, but the seamlessness is dope, so much to get excited about when you're looking for a great community solution. Glad I discovered Raklet.
Gercek
May 9, 2024Thanks a million for dropping by and sharing your thoughts – your review has us all pumped up!
We're stoked that Raklet is making waves as one of the best community tools out there. Giving you the reins to customize and own your experience is what we're all about – your community, your rules!
And yes, that email integration? It's on us – our way of adding that extra sparkle to your Raklet journey. The seamless vibe and the array of possibilities have us all excited too.
Discovering Raklet has been an absolute blast for us too – here's to many more epic times ahead as we rock this community journey together!
Keep shining!
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Verified purchaser
Raklet has convinced me - It offers everything and is easy to use
It was important for me not to be dependent on Facebook & Co.
It is important that Raklet is easy to use. With Raklet, there is no need for hours of trial and error to find your way around. All usage options are easy to find and good to use.
It is very versatile and meets my expectations.
Discussion forums are very easy to set up.
Custom menus and links can be set up for member accounts.
It has a member database, making community management very easy.
Even ticketing features are there.
Giving event tickets wasn't even important to me yet. But the possibility gave me new ideas.
The community can now go ;-)
Gercek
May 9, 2024Thanks a million for sharing your thoughts – your review has us beaming with pride!
We totally vibe with your approach of breaking free from the Facebook & Co. shackles – go you!
Your shoutout about Raklet's ease of use just made our day. Making your journey smooth and frustration-free is our ultimate goal. No more hours lost in the trial and error maze – we've got your back.
And guess what? Versatility is our middle name. Your thumbs-up on discussion forums, custom menus, and member database is pure gold.
It's awesome that our ticketing features even sparked new ideas for you – that's what we're all about!
So here's to the community adventure ahead – with Raklet, you're all set to soar.
Keep rockin'
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Verified purchaser
Raklet is a versatile and user-friendly platform that empowers you to effortlessly create a branded, private community enriched with a plethora of impressive features.
As I'm able to confirm now, Raklet is a versatile and user-friendly platform that empowers you to effortlessly create a branded, private community enriched with a plethora of impressive features.
From seamless subscription management, automated renewals, and event ticketing with attendance tracking, to organizing fundraising campaigns and collecting donations, Raklet offers a comprehensive suite of tools all under one roof.
The platform's robust membership database simplifies community management while the array of customizable fields provides a holistic view of member information.
The timeline feature aids in understanding user engagement, while the email newsletter functionality facilitates direct communication without external tools.
The icing on the cake comes with SMS updates to keep members informed.
The convenience extends further with the ability to transform your community into a mobile app, and integration with Zapier offers endless possibilities.
With Raklet, even membership dues are effortlessly managed through built-in Stripe integration.
While the platform's navigation is intuitive and documentation is plentiful, a clearer understanding of element usage would be beneficial.
Overall, Raklet is a compelling alternative to traditional platforms, offering boundless potential for building thriving online communities without the need for coding expertise.
This enthusiastic user testimonial I,m leaving here underscores the promise of Ranket as a transformative solution for various needs, from coaching clients to global networks.
As the platform continues to evolve, the potential for white-label options and its competitive pricing make Raklet an enticing choice for community builders of all kinds.
5 Tacos!
Gercek
May 9, 2024Your review just hit us like a tidal wave of positivity – thank you for sharing your Raklet journey!
We're absolutely stoked that you've experienced Raklet's versatility and user-friendliness firsthand. Creating that branded, private community with all those impressive features is what we're all about.
From subscription magic to event ticketing and donation power, Raklet's got your back. Our membership database and customizable fields? They're your community's secret sauce.
The timeline feature and email newsletter? They're your direct line to understanding engagement and fostering communication.
And let's talk about those SMS updates – staying informed has never been so awesome.
Your shoutout to transforming your community into a mobile app and our Zapier integration is pure gold. And don't even get us started on those effortless membership dues with built-in Stripe magic.
We're all ears about the element usage clarity – we're on it, making sure everything's crystal clear.
Your enthusiastic testimonial just blew us away. Raklet as a transformative solution for a range of needs? You've hit the nail on the head.
And that 5-taco rating? It's like music to our ears – 🌮🌮🌮🌮🌮!
Thanks for being a rockstar in our Raklet community. We're amped for the ride ahead and can't wait to keep exceeding your expectations.
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Verified purchaser
Awesome
Raklet excels in providing quick customer support, and an intuitive user experience. All features that I always want to have. I'm still exploring all the features, but first impression is amazing. After Peerboard has shut down, I've tried more platforms to build a community, and I'm really liking this one. The CNAME feature helps the brand identity. Hope for white label someday. The price is more than fair, considering that you receive lifetime access. 5 Tacos!
Gercek
May 9, 2024Your review has us all grinning ear to ear – thanks a million for sharing your experience with Raklet!
Quick customer support and an intuitive user experience? You've just nailed two of our core values – we're here to make your journey smooth as silk.
We're thrilled that Raklet is impressing you right out of the gate. It's awesome to hear that our platform is standing strong even after Peerboard's chapter closed.
That CNAME feature? It's all about boosting your brand identity, and we're stoked that you're digging it.
As for white label dreams – we're all ears and totally on the same page. Your feedback fuels us to keep pushing boundaries.
And that 5-taco rating? It's like a golden seal of approval – 🌮🌮🌮🌮🌮!
Here's to exploring all those features and creating something truly incredible with Raklet. Your lifetime access is your passport to endless possibilities, and we're absolutely thrilled to be part of your journey.
Keep rockin'
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Verified purchaser
A worth while investment, but...
I want to give this 5 tacos, but for me, there are some elements of the premium version that I would like to be included, even if they were included as an extra tier.
The platform is relatively straightforward to navigate, and the team has been accommodating in answering my questions.
There is a lot of documentation to help, although understanding why and how to use an element, in reality, would be a good point to make.
It is a good platform as an alternative to FB.
A big part of not giving it the full tacos is:
*You can not assign members by role.
*The mobile app is not white-labelled.
*There is no SMTP available.
*The current lack of full white-label capabilities feels like you are inviting members to the platform, but there are multiple ways Raklet is trying to drive your members to their platform.
*I hope the team will look at how to implement some SEO to the platform somewhere along the line.
Overall, I am impressed with the platform as a whole, and it does seem to fit a percentage of my projected needs. If some of my dislikes were addressed, it would be an absolute no-brainer.
Gercek
May 9, 2024Wow, thanks a bunch for dropping such a thoughtful review about Raklet – we're truly amped up by your feedback!
We're stoked to hear that Raklet has been a solid investment for you. Navigating the platform smoothly and getting quick responses from our team are the vibes we're all about.
You've totally hit the nail on the head – making Raklet even more intuitive and user-friendly is our jam. We're cooking up some cool ideas to level up the experience, and your input gives us the inspiration we need.
The wishlist you've shared is like gold to us. We're already digging into options to add those premium version goodies, maybe even throw them in as an extra tier – great minds think alike, right?
Assigning members by role is provided with our Premium plans. Our branded mobile app offering is also available as an add-on for $299/mo. Which is pretty affordable compared to Mighty Networks and Circle.
We're all about making Raklet your very own, without any unwanted detours.
We hear you on the engagement front too. It's a total win-win when members feel the love staying right where they belong, so we're reworking things to keep the focus right in your community's backyard.
And major props for the SEO tip! We're all ears when it comes to making Raklet more searchable and discoverable – watch this space!
Your upbeat vibes about Raklet are like music to our ears. We're totally committed to making it a slam dunk choice for you. If there's ever more thoughts brewing or something you wanna bounce off us, we're all ears – seriously, your partnership is the real deal.
Big thanks for being part of the Raklet fam, and brace yourself – we're amped to keep knocking your socks off!
Keep rockin',
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Verified purchaser
Perfect Community Solution
I'm super pleased with this platform. I've been looking for a solution to have my own private community for my coaching clients and globally for women like myself. The possibilities are endless with this platform. I can't wait until I launch it as an app.
Gercek
May 9, 2024Hey sjarnajohnson,
You've got us beaming with your awesome review! It's amazing to hear Raklet is nailing it for your coaching community. We're stoked for your global journey and app launch. 🚀
Stay awesome!
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Verified purchaser
Great platform
Great alternative for Facebook :)
Gercek
May 9, 2024Thanks a million for dropping by with your awesome and short review – you've put a big smile on our faces!
We're absolutely thrilled that you're finding Raklet to be an awesome alternative to Facebook. 🎉
Keep rockin' the Raklet vibes!
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Verified purchaser
It’s only missing 1 thing
I really like racklet but I believ if you just connect twillio separate without Zapier I would give this a 5 because sending text messages to my users along with emails is a game changer so for me it’s 4 tacos
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Verified purchaser
Great platform for events driven membership
We have tested Raklet for the past few weeks and the platform is great for any organization or communities that rely on events (online or offline) to drive/upsell paid membership. We also like their different angle on community which is not focused on discussions, groups or channels.
Since most of communities' discussions are now shifting to real time messaging apps like WhatsApp, we believe that platforms like Mighty Networks, Circle.so or Heartbeat (we have used all of them) will have a hard time keeping their community members engaged.
The support team is very quick in responding and solving issues and new features seem to be added regularly!
Gercek
May 9, 2024Hey Max,
Your review is like music to our ears – thanks a million for sharing your insights with us!
We're absolutely thrilled that Raklet is shining as a top pick for events-driven membership. Creating that perfect environment for organizations and communities to thrive is what we're all about.
Your take on community dynamics is spot on – the landscape is evolving, and our approach is all about staying ahead of the curve. Real-time messaging apps are the new buzz, and we're here to make sure Raklet keeps your community members engaged like never before.
Shoutout to our support team – they're lightning-fast and ready to rock whenever you need them. And guess what? New features are always in the pipeline – we're all about keeping things fresh and exciting.
Thanks a ton for your support – here's to many more epic events and an even more engaged membership journey with Raklet!
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Verified purchaser
Tier 5 Upgrade
Just upgraded to tier 5 from tier 3 .... teir 3 had everything i needed PLUS MORE. Everything functions perfectly and support is great im excited to round everything off with my upgrade. great product super customizable you wont be disappointed.
Gercek
May 9, 2024Hey SignetLabs,
Your upgrade story has us all amped up – thanks a ton for sharing your experience!
Kudos to you for making that Tier 5 leap – it's all about having that extra edge, right?
And hearing that Tier 3 was already a total hit for you? That's pure gold. We're stoked that everything's running like clockwork and that our support has got your back.
Customization and excitement? It's a match made in heaven with Raklet.
Here's to rounding things off in style and creating something truly epic. Your confidence in us means the world, and we can't wait to keep delivering the goods.
Keep rockin' that Tier 5 upgrade!
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