My 2nd review after trying raklet for a longer time.
This review replaces my previous review because Raklet team has effectively and quickly resolved all problems and errors on the platform.
I have been trying to look for a good membership site/portal for months. When Raklet came out, it stood out among others because they had an app for iOS and Android. They also had the ability to collect membership subscription fees, and a digital membership card - these are highly unique offers Raklet has that no other membership apps or programs on Appsumo has.
What is impressive is that I see raklet continuously improving their platform. Today, we received an email with new features that will help us to have more control over various elements of the membership platform.
The ability to change many parts of the membership platform to what you want, is a key reason to getting Raklet, because you want your membership site to look the way you want it!
What I think can be improved?
I hit an issue initially, which Raklet team said I had to buy 2 more tiers before they would help me to change or remove a couple of words (which I felt was confusing to people). I really hope that the team can be more lenient and understanding, and probably give us the option to change the words on our own, or choose to remove certain words entirely. I understand of charges are imposed if we want to enjoy a certain NEW function that lower tiers may not get to enjoy, but I do not think it is nice to be asked to increase 2 tiers just to get a few words removed.
I also hope we have more control over how the membership card looks. The current squarish block may not look aesthetically nice to some.
All in all, I will support the Raklet team, and look forward to greater improvements, because I dedicate and love all apps and teams that I support.
Up and On Raklet!
Gercek
Nov 22, 2024Dear Avriel,
Thank you so much for your thoughtful and detailed review! We’re delighted that you’ve found value in Raklet’s features, such as the iOS/Android app, membership subscription management, and digital membership cards. It’s great to know that these have helped you build a membership platform tailored to your needs.
Your recognition of our continuous improvements is incredibly motivating for our team. We are always striving to enhance the platform based on feedback like yours.
Regarding your suggestions:
• Customizing the membership card design: We’re happy to share that Raklet already offers the ability to use custom CSS to update the look and feel of your digital membership cards. This allows you to style the card to better match your brand or aesthetic preferences. If you’d like guidance on how to do this, feel free to reach out to our team—we’d be glad to assist!
• Flexibility with content customization: Your point about making it easier to adjust certain text and design elements without requiring additional tiers is well-taken. We’re always evaluating ways to empower users with more control and flexibility, and we’ll consider your feedback carefully for future updates.
Thank you again for your ongoing support and for being a part of the Raklet community. We look forward to continuing to improve the platform and delivering features that help you succeed.
Up and On, indeed! 🎉