Waste of money & awful experience
This tool is bad on so many levels and so many reasons I'll name a few:
1) Keyword research results for so many keywords is inacurate (to the point it would show you search result less than 100 to sometimes 1 and 0 for keywords that are insanly popular)
2) Takes too much time to "analyse" keywords to give you their KGR and SERPs
3) Sometimes it re-consumes credit of keywords you tried to re-analyse because you didn't get their results in the first place
4) The support is one of the worst ever; when I first complained about it to the owner and joined the app group he kept on gaslighting me to think it's all just happening to me and that everything is fine, to the point where he sent me a couple of screenshots of him "trying it and working just fine" and he literally proved my point with them lol
And just yesterday he banned me from the group for liking the comment of a customer complaint
I do not reccomend this tool, if you're interested in Keyword Research for your SEO I advise you to get 1 month of SEMrush and extract all you need rather than waste whatever money on this awful tool
Krishna_Anubhav
May 9, 2024We're sorry to hear about your negative experience with our tool. We take feedback seriously and are committed to addressing any issues to improve our service.
1. We understand the importance of accurate keyword research results, and we apologize for any discrepancies you've encountered. We continuously work to refine our algorithms and improve the accuracy of our data.
2. We acknowledge that keyword analysis times may vary, and we're constantly optimizing our processes to ensure faster turnaround times while maintaining the quality of our analyses.
3. It's concerning to hear that you experienced credit consumption issues when re-analyzing keywords. We'll investigate this issue further to ensure it's resolved promptly.
4. Providing excellent customer support is a priority for us, and we're disappointed to hear that your experience fell short of expectations. We strive to address all customer inquiries promptly and thoroughly, and we apologize if you felt otherwise. Regarding your experience in the app group, we assure you that we value all feedback and constructive criticism from our users. We'll review our communication practices to ensure they align with our commitment to transparency and accountability.
We appreciate your feedback and the opportunity to address your concerns. If you have any further questions or issues, please don't hesitate to reach out to our support team. We're here to assist you and ensure your satisfaction with our tool.